Phlebotomist/ Specimen Processor (Former Employee) – Moline, IL – February 20, 2017
Absolutely loved working for Metropolitan medical laboratory. They were always courteous to their employees. Everything the company did was to benefit their employees, hospitals and their patients. Would highly recommend working here!!!1
med lab tech (Former Employee) – all sites – October 7, 2014
Equipment and technical aspects are good, otherwise short staffed underpaid and overworked sums it up, The information system software is from the 80.s and needs to be replaced. As far as benefits go, health insurance is a 60/40 plan with no Rx coverage, and rather embarrassing for a health care provider. Time off policy is rather poor as well. Everyone is scheduled for every other weekend and half of the holidays so you don't have much of a life Management is invisible except for email communication. It seems that all HR and management thinking is stuck in a time warp from 50 years ago. It's no wonder staff morale is in the toilet and turnover high. Most of my co-workers were great.
low salaries poor benfits and archaic management thinking
Pathology/Phlebotomist (Former Employee) – Moline, IL – November 25, 2012
It was a very fast paced company that was always busy. the management was very nice and willing to help you if you needed help. the hardest part of the job was if you were in the office together and you had the phones ringing nonstop and the doctors wanting stuff brought up to them. loved the people i worked with.
Insurance Claim Specialist (Current Employee) – 1814 E Locust St Davenport, IA 52803 – September 13, 2012
My employment at Metro Lab has been interesting. I work with patients on the telephone all day. Between calls I review patient accounts to get paid by the insurance companies - either by review letters and or telephone calls to the companies. I work 4 - 10 hour days, where the time goes by quickly. My co-workers are very supportive of my work and they count on me to get the patient accounts paid. My knowledge about insurance has made my job pleasant, with the occasional pat on the back - job well done.
the hours are great-early am peacefull.
days when patient calls are heavy - or very angry patients
Management does not listen to ideas of improvement.
Transcriptionist (Former Employee) – Davenport, IA – February 27, 2012
I observed that the management has been with this company for so many years and they are so comfortable with the way things are; they are truely afraid of change. The computer systems are outdated and do not interchange with other systems. I hope for their success in this new technical age.
outdated, scared of change, management does not listen with open mind.