Airport Ambassador is mainly positioned inside U.S. Customs to assist inbound international travelers use the Automated Passport Control kiosks, and/or assist them to have the necessary documents ready for the U.S. Customs and Border Protection (CBP) officers. If you're bilingual, you also occasionally support CBP officers by translating the interview with the passengers.
If needed you're maybe placed at a various places inside the airport to help direct traveling public.
Although this position doesn't offer any benefits, you learn something everyday since you closely work with federal officers, airlines, and airport managers.
Position is directly associated with the Airport Manager Office so you get to interact with various managers, which are very friendly and willing to listen. Co-workers are also very wonderful to work with.
If you work morning shift, it starts at 5:30 am so it can get little difficult if you're not morning person. If you work afternoon shifts, time is not a problem but you have to deal with afternoon rush since most of the international traffic arrives in the afternoon which can get easily overwhelming.
Work/Life balance is very easy since you get to choose your own schedule, no questions asked.
Overall, a decent part-time job.
Experiences working with Federal Officers, Airlines, Airport Managers & Very easy Work/Life Balance
Frustrated travelers can be very overwhelming