Airport Ambassador (Former Employee) – Sterling, VA – January 27, 2017
Airport Ambassador is mainly positioned inside U.S. Customs to assist inbound international travelers use the Automated Passport Control kiosks, and/or assist them to have the necessary documents ready for the U.S. Customs and Border Protection (CBP) officers. If you're bilingual, you also occasionally support CBP officers by translating the interview with the passengers.
If needed you're maybe placed at a various places inside the airport to help direct traveling public.
Although this position doesn't offer any benefits, you learn something everyday since you closely work with federal officers, airlines, and airport managers.
Position is directly associated with the Airport Manager Office so you get to interact with various managers, which are very friendly and willing to listen. Co-workers are also very wonderful to work with.
If you work morning shift, it starts at 5:30 am so it can get little difficult if you're not morning person. If you work afternoon shifts, time is not a problem but you have to deal with afternoon rush since most of the international traffic arrives in the afternoon which can get easily overwhelming.
Work/Life balance is very easy since you get to choose your own schedule, no questions asked.
Overall, a decent part-time job.
Experiences working with Federal Officers, Airlines, Airport Managers & Very easy Work/Life Balance
Internship experience was positive, but not challenging
Procurement Intern (Former Employee) – Washington, DC – December 20, 2016
Where you are placed as an intern is a hit or miss. I learned alot in my department, but it wasn't challenging enough to come back for a second semester. I'd mostly recommend rising juniors to this internship if they are mature enough.
Airport Ambassador (Former Employee) – Dulles, VA – December 2, 2016
You work mainly in the Customs area where you help passengers scan their documents and help them get into lines to see an officer. The job is really easy and it can get extremely busy in the summer time. The hardest part of the job is that passengers can be extremely rude and your patience gets tested.
Flexible schedule, easy to get time off, easy job
No raises, no time and a half, rude passengers, no full time hours, you do a lot of standing around
Workstation Support Engineer (Former Employee) – Arlington, VA – October 7, 2016
MWAA promotes from internal staff but if you're a contractor you're 100% disposable. The allegations of nepotism within the authority are likewise 100% true - if it's not family members, it's friends or old buddies from the armed forces. Actual employees are basically set for life unless you cause a plane crash or something, which leads to a lot of people who haven't bothered to learn any workplace skills beyond politicking to improve their own position within the organization. But hey, there's a Five Guys in the terminal building.
Excellent company; great benefits; a lot of advancement and educational opportunities. are available with this company
Secretary, Const. Dept., Office of Eng. (Former Employee) – Washington, DC – December 22, 2015
Secretary in the Office of Engineering, Construction Department. 8-5, M-F Office work. Lots of forms, letters, telephone calls to screen for the Mgr. Manager and co-workers were great and very educated in their field of expertise. Hardest part of job, getting the Manager to go through his in-box before 4 p.m.! Working as a team member and seeing the results at the end of each project.
Overall, a good professional place to work and will hire and train quickly.
Toll Collector (Former Employee) – McLean, VA – November 9, 2015
Pros: People are easy going and pretty much easy to work with, and the job is pretty easy for the most part. The pay rate is also supposed to be going back up to a reasonable rate. Also, a lot of the things in the Cons section were for a certain period of time, as changes and improvements are currently in process right now, which includes wage increase and a more comfortable structured working environment. This review is basically a description of what the job once was.
Cons: The pay rate was not worth it (at that particular time, as there will be a wage increase within the next few months) and you could get written up for things that are not your fault if their technology malfunctions and indicates that you were the one who made the mistake. This does not happen too often, however, as most times it will be human error. Part of the problem with this is if you call or ask for help from a "higher up" (manager or lead supervisor, etc.) and they tell you to do something, then you do it and it turns out to be the wrong thing to do, it will be recorded in the system under your ID number and the company will write you up, which can lead to your termination. You were given a chance to explain - after the write up was already completed and recorded into the system... However, all this was while I was working there. Now there is a new project manager who is making changes, improvements, and fixing things up and I recommend this job for anyone who is looking for a comfortable, laid back but fast pace position with good pay, NOW.
A current or new employee may provide a higher ratingmore... due to the changes being made at the company. I would not mind going back.less
New project manager, improvements and wage increase
Depends on your expectations, personality, and desires when it comes to the position.
Program Safety Manager (Current Employee) – Washington, DC – August 5, 2015
This was a very good job, but all contracts come to an end, My days are planned but juggling is part of my everyday life. In an Airport environment. One thing about an Airport all plans are subject to change, problem solving and flexibility.
communications (Former Employee) – Washington, DC – March 19, 2015
Very in engaging and rewarding work environment. Always looking to improve, acquire more customers (passengers and airlines). Take care of employees very well and have numerous airport related events throughout the year.
Productive fun workplace with a great group of coworkers
Print shop Summer intern (Former Employee) – Dulles, VA – January 2, 2015
I learned so much about how the airport works and a new side of the graphics industry by working at the Print/Sign shop. We got to go to many different parts of the airport replacing signs or adding new ones even designing stuff for new airlines coming into the airport. I could not be more grateful for all that the Metropolitan Washington Airports Authority has done for me.
Police Sergeant (Former Employee) – Washington, DC – March 20, 2014
For the most part I enjoyed working there. The majority of people working there were great. Every organization has its problem people so for the overall experience, I really liked working there and would go back if it was an option for me. I have retired and it would not benefit me to return.
Student Ambassador (Intern) (Former Employee) – Sterling, VA – November 21, 2013
Dulles has significant capacity for future growth. With minor expansion, the current facilities could accomodate 45 million annual passengers (22.5 million enplanements). With all future facilities in the master plan constructed, the airport could accomodate 70 million annual passengers (35 million enplanements) operating out of 250 airline gates. The current four-runway configuration has a capacity of up to 600,000 aircraft operations per year. With a future fifth runway constructed, the airfield capacity could increase to 1 million aircraft operations per year.