Metropolitan Washington Airports Authority

Metropolitan Washington Airports Authority Employee Reviews

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Identity Crisis
Auditor (Former Employee) –  Alexandria, VANovember 6, 2017
Not a government entity but likes to operate as one internally. Org that needs to get with times regarding flexibility and technology (no telework, flex schedules). Offers pension (vested after 5 years). paid time off like federal government. Culture slow to change. Honestly don't see how they plan to retain younger employees.

Very intelligent leadership team, but can come across as too narrow focused.
Cons
no telework, no flex schedules
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Nice Company
Law Enforcement Officer/Traffic Control Officer (Former Employee) –  Washington, DCOctober 9, 2017
Nice company, they really take care of their employees. Great benefits and plenty of overtime if you want it. More work than I initially imagined, but still good place to work.
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work place as the paradise
Structural Maintenance Mechanic (Current Employee) –  Chantilly, VAAugust 29, 2017
work at MWAA is plascent and we learn to achieve pmp job perfomance respect everyone following orders and obey mandatory orders too. .,the job is not hard .some people hard to deal with the most enjoyable part in the job help costumers to guide them or give info they need we apply safety first and security
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A focused and driven environment
Customer Service Representative (Former Employee) –  Washington, DCAugust 14, 2017
This company is very a goal and customer service oriented company. They are constantly developing processes that focus on making the customer experience at Reagan and Dulles airports the best in the world.
Pros
a since of community
Cons
Lack of advancement for mid tier employees
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MWAA is a great place to work.
Senior Technical Writer (Current Employee) –  Arlington, VAJuly 12, 2017
MWAA has a good work culture and is a great place to work.

MWAA Co-workers are very friendly.

MWAA Management hosts weekly meetings (by department) to discuss the status of on-going projects.

The most enjoyable part of the job is the adaptation of emerging technologies.

Thank you.
Pros
MWAA is a great place to work.
Cons
Their new location in Arlington, Va, is best suited for persons living nearby in Virginia.
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Intern
INTERN (Former Employee) –  Washington, DCJuly 12, 2017
I worked there for 3 months. It was fine. I was an intern who they had no work for. They did not expect to get a developer. They wanted someone to make coffee.
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Great organization
Control Room Operator (Current Employee) –  Vienna, VAJune 28, 2017
Great organization. I would recommend this company to any body that inquires. Best benefits that I have ever had. This company is a very secure organization. Almost feels like a government job
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Rail Office
Contract Officer (Current Employee) –  Herndon, VAJune 28, 2017
I believe the culture of MWAA needs to be changed. MWAA is a great organization would love to remain gainfully employed there. Great benefits as well.
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Proceed with Caution
Manager of Simplified Acquisitions (Former Employee) –  Dulles, VAApril 14, 2017
The Authority has been going through drastic changes since it's audit in 2012. The current President does not care about the employees at all. He will not speak back when an employee speaks to him, and he has no concern for employees. Even though MWAA owns the parking lots and land, employees have to pay for parking and can't use that same parking when they travel. You don't get any type of travel benefits or discounts at all, and instead of laying employees off when they can't afford to keep them. The put them on performance probation and then force them to resign. The made me do it to two of my employees, and they did it to someone that I referred to the company, and two other Managers.
Pros
Public Procurement
Cons
No care for employees
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Great job
Police Officer (Former Employee) –  Dulles, VAApril 5, 2017
Typical police work. On your feet alot, great for staying in shape. Almost never meet the same person twice working at an airport. Security measures have become a part of daily life.
Pros
Great people
Cons
Great pay
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Decent Part-time job
Airport Ambassador (Former Employee) –  Sterling, VAJanuary 27, 2017
Airport Ambassador is mainly positioned inside U.S. Customs to assist inbound international travelers use the Automated Passport Control kiosks, and/or assist them to have the necessary documents ready for the U.S. Customs and Border Protection (CBP) officers. If you're bilingual, you also occasionally support CBP officers by translating the interview with the passengers.

If needed you're maybe placed at a various places inside the airport to help direct traveling public.

Although this position doesn't offer any benefits, you learn something everyday since you closely work with federal officers, airlines, and airport managers.

Position is directly associated with the Airport Manager Office so you get to interact with various managers, which are very friendly and willing to listen. Co-workers are also very wonderful to work with.

If you work morning shift, it starts at 5:30 am so it can get little difficult if you're not morning person. If you work afternoon shifts, time is not a problem but you have to deal with afternoon rush since most of the international traffic arrives in the afternoon which can get easily overwhelming.

Work/Life balance is very easy since you get to choose your own schedule, no questions asked.

Overall, a decent part-time job.
Pros
Experiences working with Federal Officers, Airlines, Airport Managers & Very easy Work/Life Balance
Cons
Frustrated travelers can be very overwhelming
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Great place to work
Police Officer (Former Employee) –  Dulles, VAJanuary 10, 2017
Great place to work. Salary and benefits are second to none. Only downside is not knowing exactly where you will be placed. Dulles or National
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Internship experience was positive, but not challenging
Procurement Intern (Former Employee) –  Washington, DCDecember 20, 2016
Where you are placed as an intern is a hit or miss. I learned alot in my department, but it wasn't challenging enough to come back for a second semester. I'd mostly recommend rising juniors to this internship if they are mature enough.
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Airport Ambassador
Airport Ambassador (Former Employee) –  Dulles, VADecember 2, 2016
You work mainly in the Customs area where you help passengers scan their documents and help them get into lines to see an officer. The job is really easy and it can get extremely busy in the summer time. The hardest part of the job is that passengers can be extremely rude and your patience gets tested.
Pros
Flexible schedule, easy to get time off, easy job
Cons
No raises, no time and a half, rude passengers, no full time hours, you do a lot of standing around
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Keep your head down
Workstation Support Engineer (Former Employee) –  Arlington, VAOctober 7, 2016
MWAA promotes from internal staff but if you're a contractor you're 100% disposable. The allegations of nepotism within the authority are likewise 100% true - if it's not family members, it's friends or old buddies from the armed forces. Actual employees are basically set for life unless you cause a plane crash or something, which leads to a lot of people who haven't bothered to learn any workplace skills beyond politicking to improve their own position within the organization. But hey, there's a Five Guys in the terminal building.
Pros
Convenient for Virginia residents
Cons
Actually factually corrupt
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It can be a fun environment sometimes
Emergency Communication Technician (Current Employee) –  Washington, DCMay 26, 2016
My typical day at work starts at 22:00 hours, during this time I get the opportunity to interact with customers that call needing medical assistance, police officer assistance or just general information lost family members or items. We work very hard at fostering a safe, family oriented learning atmosphere.
The hardest part about this job is the lack of closure when dealing with medical calls
Pros
Amazing benefits
Cons
In the position I hold ther is no room for advancement
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Ok
Co-Op Student (Former Employee) –  VirginiaFebruary 28, 2016
Good company in charge of running Dulles and Reagan airports. Good solid company to work for with good job security. Strong tight knit community of employees.
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Excellent company; great benefits; a lot of advancement and educational opportunities. are available with this company
Secretary, Const. Dept., Office of Eng. (Former Employee) –  Washington, DCDecember 22, 2015
Secretary in the Office of Engineering, Construction Department.
8-5, M-F Office work. Lots of forms, letters, telephone calls to screen for the Mgr. Manager and co-workers were great and very educated in their field of expertise. Hardest part of job, getting the Manager to go through his in-box before 4 p.m.! Working as a team member and seeing the results at the end of each project.
Pros
Excellent benefits and annual pay raises.
Cons
Screening out unwanted salesman or contractors.
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Overall, a good professional place to work and will hire and train quickly.
Toll Collector (Former Employee) –  McLean, VANovember 9, 2015
Pros: People are easy going and pretty much easy to work with, and the job is pretty easy for the most part. The pay rate is also supposed to be going back up to a reasonable rate. Also, a lot of the things in the Cons section were for a certain period of time, as changes and improvements are currently in process right now, which includes wage increase and a more comfortable structured working environment. This review is basically a description of what the job once was.

Cons: The pay rate was not worth it (at that particular time, as there will be a wage increase within the next few months) and you could get written up for things that are not your fault if their technology malfunctions and indicates that you were the one who made the mistake. This does not happen too often, however, as most times it will be human error. Part of the problem with this is if you call or ask for help from a "higher up" (manager or lead supervisor, etc.) and they tell you to do something, then you do it and it turns out to be the wrong thing to do, it will be recorded in the system under your ID number and the company will write you up, which can lead to your termination. You were given a chance to explain - after the write up was already completed and recorded into the system... However, all this was while I was working there. Now there is a new project manager who is making changes, improvements, and fixing things up and I recommend this job for anyone who is looking for a comfortable, laid back but fast pace position with good pay, NOW.

A current or new employee may provide a higher rating
  more... due to the changes being made at the company. I would not mind going back.  less
Pros
New project manager, improvements and wage increase
Cons
Depends on your expectations, personality, and desires when it comes to the position.
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Great environment if your itention is to stay in one position
Technician (Current Employee) –  Washington, DCNovember 8, 2015
Great job if your kids are grown and you are not planning on advancement, Benefits were great but continuously diminishing. Advancement is not exactly a priority and sometimes people train their managers who are new to the company. Culture seems to be on a who you know basis for success.
Pros
job stability, great co workers
Cons
limited advancement, diminishing benefits, poor work life balance.
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Overall rating

4.1
Based on 52 reviews
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Ratings by category

Work/Life Balance
4.1
Compensation/Benefits
4.0
Job Security/Advancement
3.6
Management
3.4
Culture
3.6

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