Key Holder (Former Employee) – Oklahoma City, OK – August 12, 2016
The worst two years of my life. I hated everything about this job. No communication between departments and employees. Everything is a secret! Management is ignorant. If you clock in SECONDS after your scheduled shift time you'll get verbal warning and then written up. As if a few seconds is costing them money. Every one works holidays unless you're an entitled manager. No call in policy. No matter what is happening in your personal life. They don't care. You can find a better company to work for. I'm all for supporting local businesses, but I'll never shop there again.
SALES ASSOCIATE (Former Employee) – Oklahoma City, OK – January 6, 2016
Depending on the day at MetroShoe it was enjoyable. There was always something to do. I have learned how to keep things organized and how to deal with difficult customers. My managers were alright i say that because they all had favorites and to me thats not fair because if they did something someones would get in trouble for they wouldnt get punished. My Co-Workers were also alright per say they were all college students so there was some drama.
N/A (Former Employee) – Oklahoma City, OK – March 9, 2015
Most awful place to work. In almost every review you will notice HOW TERRIBLE the owners are. I have never seen so much turnover in a company and you are PAID NEXT TO NOTHING. They expect when you are on salary to work 80+ hours a week with no overtime or bonus EVER. Oh and holidays? Kiss your family time good bye. Overnight shifts on Thanksgiving. I was unfortunately part of this company when they moved stores and ALL employees were required to work 12+ hours on a sunday with NO pay. The owners were demeaning and caused HIGH stress. If you made a mistake you were yelled at and made to feel like an idiot. They knocked my college degree and were very offensive. They expect SO much out of you but give little to nothing back. They have the worst attitude and more than once a costumer left appalled by their treatment. They expect ZERO fun at work. DO NOT WORK HERE.
Cashier (Former Employee) – OKC, OK – January 25, 2016
If you are sick, you will be asked to provide a doctors note even if you are far too sick to go to the doctor. It could be 8pm on a Sunday and you could be at work vomiting but they will tell you to see a doctor and get them a note immediately. Which is bs for those without health insurance or those who don't have the money at current for a co-pay. It is not by any means as terrible as every one else has made it seem. I loved every single coworker with an exception of one. The GM is not the best and managers definitely play favorites. Also the pay is awful for the amount of hours they'll have you work and how labor intensive the job actually is.
Merchandise Associate (Current Employee) – Oklahoma City, OK – September 1, 2013
A typical day as a merchandise associate at Metroshoe starts with a full load of receiving product, pulling product for the AM and PM email (when people order products online). Answering phones, putting product out from the back, processing new product, tightening shoes, fitting room attendant, and also dealing with whatever the management decides they want to throw on your plate that day. Never have I felt more underappreciated in a work setting than I have here. Do I want a red carpet thrown out every day? No! But less sarcasm from the managers would be nice as well as a bit of appreciation for what we do. Out of everyone that applies here as a merchandise associate, about 3/4 quit within the first week of their start date. My fellow merchandise associates are the only good thing about this job, only because I've known them so long. If you want a job where you're underappreciated and underpaid, this is the job for you!
Sales Associate (Commission) (Former Employee) – Oklahoma City, OK – February 9, 2014
I definitely enjoyed my time at MetroShoe. Great working environment with smiling faces everywhere you turn. The most enjoyable part of the job was helping customers and feeling proud because of how much they appreciated your help. Unfortunately nothing is without fault, and when it came to MetroShoe it was management. Three managers were fired and one quit all during my five months of employment.
Thank you for your good review and feedback. I am glad you enjoyed your time with MetroShoe Warehouse.
I do not recall all the managers you mentioned. Termination of a manager takes serious consensus between owners and officers of the company. We decide to terminate managers in cases when ethics and trust are jeopardized; otherwise management will be coached and trained to improve performance.
Job Work/Life Balance
Horrible place to work
Warehouse Clerk (Current Employee) – Memorial – February 22, 2013
The expectations are high for an average paying job, the training lacks, the management lacks. They expect high quality from people who do not have experience, and you do not ship out the same things you verify. So , it is hard to say where mistakes come from. Overall, a typical day at work was not what was expected. The people who were there longer mostly talked, and put the shipping job on the newer people. I learned nothing there other than to watch your back, and that they like to hire a lot of people who are in college. Its not a hard job, but it was not enjoyable, either.
gives you plenty of hours
you don't ship out what you verify, the pay is average, excessive talking
I am disappointed to read that your expectations at MetroShoe Warehouse did not turn out to be as you expected. All warehouse wages are fair within the market. I am not sure what you meant when wrote, "you do not ship out the same things you verify." All employees are trained to check/ verify items and ship them immediately. Items are verified and shipped by the same employee. Since your experience with us we have added more supervisor positions to help manage all employees.
Job Work/Life Balance
Sales associate (Former Employee) – Oklahoma City – March 27, 2013
They work you really hard which would make more sense if the pay was higher. They do work around school schedules. However, if you are sick they could care less.
I am sorry to hear your impression and experience with our company. All our employee's work hard and contribute to the success of the company. Our employees are paid fair within our market. Sales associates are paid on commission and have the opportunity to make as much money as they would like. Our management does care about each and every employee's well being. We have many options for employees who are sick that do not include working.
Job Work/Life Balance
Fellow employee were awesome, but left as soon as I could
Sales Associate (Former Employee) – Oklahoma City – November 26, 2013
I worked there for about 3 months. Probably the 2nd worst job I've ever had. I admit I'm not a sales person, but it was pretty horrible working there. You work on commission and any other time you get paid 2.13 an hour. They will keep you for as long as they want after close while paying you this pittance. The owners are terrible and rude. If the roads are icy or you are not able to make it in your vehicle for a shift, they will come and get you even if there is no one shopping because of the terrible weather. I will say my fellow employees were awesome and I'm still pretty close with some of them and the assistant managers were pretty nice as well, unlike the full time managers who let power go to their head. Other than that I couldn't stand the position. As soon as I found another job I put in my two weeks.
Merchandise Associate (Former Employee) – Oklahoma City, OK – April 19, 2013
When working at MetroShoe Wearhouse, I found myself struggling from a lack of comfortability in my ability to do the job well. I did learn, however, to use a coat grappling hook and a ten foot ladder, at least. I learned many other valuable skills while working there, too. My co-workers were all awesome, with one exception. An assistant manager who did not see eye to eye with me, no pun intended, The hardest part of the job was leaning to communicate less with customers, i.e. it wasnt in my job discription to do so. Sadly enough, the customers were the most enjoyable part of the job. That and realizing how much better at a Sales position i was, versus a Stock position.
I am disappointed to read that your experience has not been as good as would of like it to be. We do offer transfers within the company, it sounds like you would have preferred our sales associate position. I am wondering if you talked to your manager about how you felt. Our managers have employee's best interest in mind.
Job Work/Life Balance
Terrible place to work.
Merchandise Associate (Former Employee) – OKLAHOMA CITY – December 4, 2012
MISERABLE environment to work in. Management is awful and everyone is always commiserating. I recently visited the store after I had quit and only recognized 1 person who was working there out of about 20 employees. Needless to say, everyone hates it there.
Sales associate, customer service representative (Former Employee) – Oklahoma City, OK – July 26, 2013
I only worked here for four months, and they were honestly not very good times. The owners are HORRIBLE. They're rude and pushy and just jerks in general. Some of my co-workers were great, but the turnover was unbelievable. We would literally have new associates every few days. The retail side is 100% better than the warehouse though. The pay SUCKS at the warehouse and there was only one nice person there.
Assistant Manager (Former Employee) – okc, ok – December 31, 2013
Metroshoe Warehouse is the WORST job I have ever had. First thing, the owners. The owners do not care about anyone but themselves and making money. That's why employees are required to be at work if they are sick and if the weather is terrible. Instead of closing the store early to let people get home safely they stay open and make people drive home when all of the roads are frozen over. If you apply here and get the job, which you probably will because they hire way to many associates, be prepared for the owners. They act as though you should worship the ground they walk on. If you have a customer and they want to shop and be left alone, too bad. If you do not stay with them then the owners will pull you aside and yell at you in public. Once again they want you to sell to them and make them spend more money. If you run up to the break room to get a quick drink, you better not get caught because you will get yelled at. Second thing, Management. They will work with your school schedule but you may be in the store till 11:30 one night and even if you have work due at midnight or a test, you won't be able to leave on time or early. If you put in your two weeks, be prepared to be hassled. They will try to irritate you so you will quit or probably fire you. Third thing, Pay. As a sales associate you get paid on commission. So your pay is $2 an hour plus the commission you earn. Which if you up and quit or get fired say goodbye to the commission you earned. Commission pay here is terrible because you will have sales associates that do not work as hard as others and get paid more becausemore... they steal sales or they will go play cashier and put their name on sales in which no one helped the person. The owners and managers have their favorites so they don't do anything about it. There is also no overtime so be prepared for that as well. No matter what position that you apply for, you will probably do it all. All of our sales associates have to put out stock even in the middle of your shift or even after the store is closed. The cashiers can be prepared to work on stock all day but get griped at if they aren't behind the register. Stock associates have the most work to do and get paid minimum wage. Everyone who works here gets miserable eventually. The best part of the job was all of the people that I became friends with. That is why I stayed as long as I did. You also can't go to lunch with certain people because even though they are your friend, it looks like favoritism, even though everyone already knows they are your friend. This was the most stressful job I ever had. I worked 6 days a week between 45 - 55 hours a week. I would see my boyfriend maybe an hour everyday, sometimes less, and we live together. I worked so much that my family would have to call me or text me asking if I was okay because I did not have time to call any of them. Just don't waste your time or your life applying here because eventually you to will get very stress out and miserable. You will probably even get stabbed in the back as I have and other previous co-workers.less