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MGM Resorts International
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64 reviews

MGM Resorts International Employer Reviews

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Great benefits, Nice blend of job responsibilities
Casino pit clerk (Former Employee), Las Vegas, NVDecember 16, 2014
Pros: great benefits.
Cons: hard to move up unless you know someone.
Tried for several years to move up into a higher position and was told that economy was poor so I went back to get my Masters Degree in Special Education for grades K-12 in order to make sure I have a good career for the future. The job prospects are better in Texas where my son lives so I have relocated there to finish my degree and look for work at – more... the local schools and university. – less
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AVOID
Security Officer, Bellagio (Current Employee), Las Vegas, NVDecember 15, 2014
Pros: uniforms cleaned
Cons: horrible pay, worst management i have ever experienced
Avoid this place: The pay compared to what the job requires of you is Corporate Wage Theft at its greatest. If you dont heed my words and go forward, expect the opposite of what you are told in orientation. The Management is the worst I have ever experienced anywhere. The EDR is sickening (literally). You are better off working for a Local Private Security – more... Company than being exploited by these people. Save yourself a lot of aggravation. Everyone of my coworkers that I speak with is constantly looking for another job and its a revolving door of people coming and going. You have been warned. – less
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Industry Leader in Casino/Hospitality
Compliance Financial Investigations Manager (Current Employee), Las Vegas, NVDecember 2, 2014
Good support from management
Challenging but rewarding job culture
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fun and entertaining work place
Bellman (Current Employee), Las Vegas, NVNovember 6, 2014
Pros: free lunch
easy going work place friendly environment, learned to enjoy life management is very applicable, co-workers are great. Hardest part of my job is the heavy lifting most enjoyable part is seeing all the people having a good time
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MGM Resorts is a very nice place to work
Manager (Former Employee), Las Vegas, NVNovember 1, 2014
I learned that balance in life and work is the most important key to having a successful career.
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Worked with a Team that was bright and caring and made working in our department exciting.
Executive Assistant (Former Employee), Las Vegas, NVOctober 31, 2014
Sorry I had to leave….moved to another state.

Our department had some of the brightest sustainability employees who helped move the company to "green" all of its properties.
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INSULTING PLACE TO WORK
F/B DIRECTOR (Former Employee), LUXOR AND CIRCUS CIRCUS RENOOctober 30, 2014
Pros: it is a job.....
Cons: vicious management with no concern for people
This company under the MGM umbrella is a joke.
They talk out of both sides of their mouths.
High concern for their bonuses and low concern for their people.
BEWARE......DON'T GO THERE !
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Good opportunities
F&B Management (Current Employee), Las VegasOctober 15, 2014
Great flexibility to try different areas and find your niche.
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Fast Paced Environment
Contact Center Agent (Former Employee), Las Vegas, NVOctober 14, 2014
Pros: breakroom, visits from performers
Cons: benefits, qa checks and adherence
Working for MGM Resorts International Contact Center was a different experience. It was fun and entertaining during the first two weeks of training, but when you were on your own, things changed. Although, I know that they are a four star and five star rated company, they expected a lot of their employees and did not compensate very much. The great – more... thing that they offered was a wonderful breakroom with a Company Kitchen and beverages of all sorts, Early Outs if business was slow, and frequent visit from from the stage performers from the MGM property shows on the strip. The hardest part of the position was the constant QA checks and their high standards for adherence. Not that I personally had a problem, but they didn't want to change your personality but in turn they wanted to change your personality. They also did not offer benefit packages for employees that worked under 32 hours and you had to wait for 6 months before you were considered for benefits as long as you had averaged 32 hours per week in a quarter. – less
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Employee and leadership team growth and development, guest experience, quality control, training programs, daily department operation success.
Housekeeping Training Manager (Current Employee), Biloxi, MSOctober 3, 2014
Pros: complementary lunch and parking, social and volunteer work participation, green programs, etc
Pretty good Company,

Employees have the opportunity to participate in community volunteer work.

Company offers complementary parking and healthy meals.

Constant grow and develop programs through a diverse of training courses.
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Great perks and fun people to work with.
Contact Center, Reservation Agent (Former Employee), Las Vegas, NVOctober 2, 2014
Pros: free show tickets
Cons: not enough time off the phones.
The hours were hard. I liked my co-workers. Management was ok except they all were not on the same page.
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Fun work place
Lifeguard (Current Employee), Las Vegas, NVSeptember 29, 2014
Pros: free meals.
I loved my coworkers. It made work a lot easier. Listen to your leads and everything will get done easily.
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Rewarding Culture
Marketing & Advertising Manager (Current Employee), Las Vegas, NVSeptember 2, 2014
MGM Resorts is big on retaining and training it's employees.
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A lot of events for center
Call Center Agent (Current Employee), Las Vegas, NVSeptember 1, 2014
The center had alot of daily activities for the associates. Different restaurants came to the brake room daily, different games and contests to be apart of
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Fun and fast paced
Regional Marketing Representative (Former Employee), Houston, TXAugust 12, 2014
Pros: good food, met new people, great boss
Cons: occasional office job misery
One of the best jobs I've ever worked as I learned a lot and got to experience many lessons that will help further my career. Need to be detail oriented and focused.
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the mirage las vegas banquet department is not what used to be.
Ex Banquet Food Server (Former Employee), Las VegasAugust 11, 2014
In the last 6 year notting is getting better, is going from better to worst. Staring with the Director of Banquet, is not focus on The Banquet Deparmet, is every where in the hotel, but not in banquets, the Captain non of then have a comen sense of anythink, one is a fat guy how always is setting in from of the computer taking care of his own business – more... not thing to do with banquet, he don't have any idea of banquets, be he is been protected by The Director of Banquet, no one care about any one in the banquet department except for the kiss @# waiter. That the new generation of management are distroing the good reputation of one of the best casinos in Las Vegas.... – less
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Bellagio Resort and Casino
Casino Services Representative (Current Employee), Las Vegas, NVJuly 17, 2014
Pros: exceptional experience
I work in the Front Office Department at the Bellagio Resort and Casino from 3pm-11pm full time. I typically start my day by checking my emails, assigning suites for the current day arrivals and then produce an inventory count that allows management to see which room types are over/under sold. Then, I will run reports viewing spreadsheets with reservations – more... that are supposed to be departing but the guest has not come to check out. I research these rooms through out the day with housekeeping and then make the decision to extend or check out the room. While doing the previous task, I receive messages from the Casino Marketing Department and revise their guest's reservations or bills to reflect the casino host's demands for the player. I keep in close contact with Casino Marketing throughout the day, making sure their guest's are properly taken care of and receiving the benefits of their casino play. The Front Desk Agents will call me to switch their pre-assigned if dirty, with a clean one or see if they can upsell their guest's reservation. One of the hardest parts of my job is to problem solve on the spot. I also speak with Housekeeping, Engineering, Hotel Management, Casino Marketing and VIP Services throughout the day so there is a lot of multi-tasking that must be done correctly. – less
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Great company to work for - Corporate culture still needs improvement
Previous IT Employee (Former Employee), Las VegasJuly 4, 2014
Pros: free lunch - great benefits
Cons: inconsistent management - lack of job security
Corporate has many dedicated employees who work together well.
Every day is different and challenging - the day goes by super fast.

The hardest part is keeping up with the fast past, constantly changing priorities, the high demands and the abundance of work...but it is also what makes it so much fun!

The IT department has it's challenges with revolving – more... management and the employee morale and job security depends on the IT department (vertical) and management you work for.

The IT employees for the most part are great, hard working, fun loving folks! – less
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Not a place to work if you're smart
Designer (Former Employee), Las Vegas, NVJuly 3, 2014
Pros: the only positve part was that i did enjoy some of my former colleagues.
I came into this position with high hopes and full of ambition. At first I was praised beyond belief and then overnight everything changed. This is not a place where professionalism is key. They sold the atmosphere as a 'team', only to micromanage and make you do the work of your own manager. There was little to no communication from the management – more... down, but you were expected to know what they want. It is a hostile work environment where mean girls with mediocre skills prevail. There are regular outbursts and continuous negativity. They will find a way to bring you down, despite how much they tell you how well you are doing. To be allowed to attend a meeting relevant to your job is considered a "privilege." This was a very dissapointing experience and I would NEVER recommend this position to anyone that has a mind of their own and a truly professional demeanor. It will not be appreciated.

Out of 10 employees in office, 8 of which are managers. Rampant power trips and personal complexes. They do not respect Designers. They spoke ill of ALL of their previous employees, making fun of them publicly and personally. Even going so far as to write names on a whiteboard with descriptions such as "lazy", "looser", "druggie," etc. – less
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I love working here!
Table Games Supervisor (Current Employee), Biloxi, MSJune 16, 2014
Going to work is fun and enjoyable, because everyone is fun to work with.

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About MGM Resorts International

It's not your imagination -- MGM Resorts International (formerly MGM MIRAGE) is one of the world's largest gaming firms. The company's more – Read more

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