MGM Resorts International Employee Reviews in United States

Found 479 reviews matching the search
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Guest Relations Specialist
Customer Relations Specialist (Former Employee) –  Las Vegas, NVJune 21, 2016
Coordinate and follow up with guests request re: Housekeeping, Bell desk, Room Service, Engineering and Maintenance using Hot Sos. Calculate and process charges and compensations during check out with confidential credit card transactions.
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Hotel Maintenamce
Hotel Maintenance (Former Employee) –  Biloxi ,Beau RivageMarch 12, 2016
If you don't like snitching and being told on by a management staff that hires their friends ,don't work there........This pace will have you HR at least once a month .......Its an envirement of jealousy and un friendy people .....the attitude is be the first to go to HR and you will be the first to not loose your job ......they encourage this behavior ,After working there 2 years they employ racist and bigots and give your quality of work no notice ...If you are s.h.i.t. stirring ,lying,coniving ,clik playing person you will fit in there fine .....sadly not much pros except the pay
Pros
pay as an employee
Cons
It was like working in jail except you couldn't defend yourself
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Very busy fast paced work environment, fun place to be.
Bartender (Former Employee) –  Las Vegas, NVApril 14, 2016
Well I was lucky enough to work in all venues on property so nearly everyday was different than the previous. I learned to work in every type of environment with every type of guest from your fine dining Michelin rated restaurants, to your high end mansion gambling salons, to your busy casino bars/pool parties/ and ultra lounges.
We had tons of managers of property some were great and could handle the environment and some were lost and overall worthless. Kinda the same goes with my co-workers, some venues I worked had great and knowledgeable staff while some were just miserable and a drag to be around. Overall it was a fun place to work and just an exciting environment to be in all the time
Pros
Great pay and benefits.
Cons
Very unappreciated for hard work, very little motivation to go above and beyond because of how shifts are rewarded.
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Mgm
N/E (Current Employee) –  Las Vegas, NVJune 13, 2016
Normal day is that we get very busy as I'm by myself for two properties.
I learn alot each day of work as I teach meyself things .
mangagment is ok but something arent thought through.
some coworker great to work with and some are not
Doing two man jobs by urself.
Pros
Lunch and benefits
Cons
alot of stuff
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Fun seasonal pool position
Cocktail Server (Current Employee) –  Las Vegas, NVJuly 19, 2016
Enjoyable pool work environment with personable management. Great summer job in Las Vegas, but required much endurance to withstand 8 hour shifts in 120 degree summer days while carrying 20 pound trays of drinks and beer buckets.
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fun place to work for, friendly, clean, productive.
GSR ( Slots Guest Representative) (Current Employee) –  Las Vegas, NVMarch 11, 2016
typical day at work will be when there is nothing wild going on, most days there is something new to learn, either they change policy or we get new ones. Most days are a learning process, either new rules, change of rules or customers doing something new or wild and fun. On my shift management is good, and no drama, good environment to work; I like it. Get alone well with co-workers, most are friendly and helpful nice to work with. The hardest part of this job is the membership card sign ups, we must meet the quote for each month lot of competition between co-workers.The most enjoyable part are the customers they are funny and wild just as is suppose to be in Vegas every one comes here to have fun be wild and...yeah spend the money.
Pros
Good Benefits, good environment to work.
Cons
Anything can change suddenly, no warnings.
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Very professional company
Cocktail Server / Grandette (Former Employee) –  Detroit, MIMay 9, 2016
Great company, good pay and it teaches you life long lessons
Working for this company, you learn the basic communications skills
to communicate with people from other cultures, religion and races.
Pros
free lunches
Cons
gambling industry
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Great experience
Technician Specialist/Systems Technician II (Former Employee) –  Las Vegas, NVJune 29, 2016
This was a great opportunity to grow and gain knowledge in order to shape your future and career to come. Taught me valuable insight to enterprise systems and the challenges they faced.
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This job could have been so much more, but just wasn't.
Retail Sales Consultant (Former Employee) –  Mashantucket, CTJune 12, 2016
Great venue, lots of customers, good co-workers, free meals, great products to sell. Just no real opportunities to advance.
Pros
Very short commute, decent pay
Cons
No real growth opportunities
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Large company with opportunity to move around
Accounts Receivable Supervisor (Former Employee) –  Las Vegas, NVJune 2, 2016
My typical department was relatively hard to work in because in such a large company, there are a lot of moving pieces and those pieces all have different goals and expectations.
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Cocktail waitreee and bottle service
Cocktail Waitress (Former Employee) –  Las Vegas, NVJuly 21, 2016
Great place to work. So many opportunities. Meet tons of celebrity's. Love my workmates. We were a true team. Everyone helps and makes sure we are safe.
Pros
Benefits of everything
Cons
Crazy drunk men
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Very positive and fun place to work.
Business Center Representative (Current Employee) –  Biloxi, MSJune 24, 2016
Dealing with the public, especially in the hospitality and casino industries can be taxing at best. MGM really goes the extra mile to help their employees to lead a full life inside and outside of work.

The entire property functions as a team and everyone really has a good time doing their jobs. It's never unusual to see people from different departments pass through your office just to say hello on their way to somewhere else.

Even part-time employees enjoy a great many benefits. The free clinic, wellness center, and employee dining area really set the standard in my mind for the industry. Being an employee at MGM you are treated with the same courtesy as though you are a guest.

Hotel/Casino life can be very demanding, and a lot of the time you can feel like you are living at your job. Working for MGM you almost want to live at your job.
Pros
Free shift meal, free clinic, free wellness center, complimentary uniform laundering and pressing
Cons
Can be very demanding of your time. No fault policies.
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Great place to work
21 dealer (Current Employee) –  Las Vegas, NVMarch 2, 2016
Meeting new people and showing them a good time. I have learned alot of games.management is great mt co-workers are fun,the hardest part of the job is trying to talk to people who do not speak english,the most enjoyable part of the job is meeting so many different people and making them feel good.
Pros
nice breakroom
Cons
breaks are too short
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Great opportunity to be part of MGM Resorts International
Business Services Representative (Current Employee) –  Las Vegas, NVJuly 20, 2016
Awesome environment, lots of opportunities to grow up within th company, very professional and competent behavior, excellent guest service
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MGM is the most unprofessional place I've ever worked
Slot Attendant (Current Employee) –  Detroit, MIJanuary 25, 2016
The benefits and the pay were really great. However, the work environment was very unprofessional. Management is unprofessional. Management never knew how to properly handle disputes. They would gossip about their employers just as much as the co-workers would, not only that but they would talk to workers on your same levels as much as they would each other. They never acknowledged their great workers but would nitpick over small errors. My advice to anyone looking to get into the casino industry is: DO NOT BEFRIEND ANYONE. They've all been there for a long time so they're pretty much care free. GOOD LUCK!!
Pros
Free lunch
Cons
Too much gossip
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Positive upbeat enviroment
Group Housing and Service Specialist (Current Employee) –  Las Vegas, NVMay 3, 2016
Daily duties include and not limited to handling basic hotel operations and reservations. Increase hotel revenue by up-sells and maintain relationships with various group/convention coordinators.
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Professional and Fun Working Enviorment
VIP Manager (Former Employee) –  Preston, CTApril 25, 2016
A great way to start out and move up in career advances. A variety of opportunities , and great ways to learn and they pay for you to go to school if the opportunity you are interested in needs the educational background.
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Banks are number 1
Corporate Purchasing/ Buyer/ Analyst (Current Employee) –  Las Vegas, NVApril 13, 2016
When you handle large sums of money and can be accurate from one penny to hundreds of thousands of dollars, this make you exceptionally great in math, lending and providing the best customer service.
Pros
thinking
Cons
not thinking
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managment and HR
Sales Representative (Call Center) (Former Employee) –  Las Vegas, NVMay 12, 2016
by far one of the worst management i have came across. the HR have this policies that are really hard to deal with. if any one got hired at MGM expect this.
Pros
amazing place to work
Cons
no benefit, bad managment
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Lots of gossip
Maintenance Technician (Former Employee) –  Detroit, miJune 16, 2016
Most management didn't give a hoot about there job, didn't come down hard enough on employees. Lots of people that work there don't do there jobs.
Pros
Full time
Cons
Food was bad they served employees
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Overall rating

4.0
Based on 535 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
4.0
Job Security/Advancement
3.6
Management
3.6
Culture
3.9

MGM Resorts International Reviews by Location