MHC KENWORTH Employer Reviews

Each day brings a new challenge with the satisfaction of a job well done when I know we have met our customer's expectations.

The facility at wilmington nc needs to be monitored. They will talk trash about me, but I dont care. I have no plans to ever walk in that door and be abused in such a way again. I simply know what the other employees have to deal with and it's a shame. You say no names, but the service desk is the issue and it's a huge one.

In my two years with the company I have gained more than five different OEM certifications. I really enjoy furthuring my education and staying on the forefront of technology by being in a dealership environment. Day to day it is a very fast paced job which I like.

Alot of windshield time 400 miles a day delivering parts and picking up cores

got to work with grate people and customer
learned an lot about part busness

IT WAS A FUN PLACE TO WORK. ALWAYS MULTITASKING, AND ADVENTURES EVERYWHERE YOU TURN. I LEARNED THE CUSTOMER IS ALWAYS RIGHT. WORKING HARD ON THE COUNTER, AND THE WAREHOUSE. KEEPING THE MECHANICS SUPPLIED WITH PARTS AS WELL AS LOADING/UNLOADING TRUCKS WITH THE FORKLIFT

I can not say much for MHC Kenworth as a whole, but I have experience with MHC Kenworth Okc. The management at MHC Kenworth okc as a whole is poorly structured, and communication across departments is limited to the managements ability to take responsibility for their actions; which never occurs. Each memeber of the management staff at MHC Kenworth – more... knows how to pass the buck until all the blame falls on the least senior employee. MHC Kenworth is a well established money maker in their industry, but fall short of their companies mission statement which states

" to provide our employees with a responsive, safe and superior environment; a spirit of team effort, and rewarding them with the courtesy and respect they deserve.

To create a performance bond with our customers by: providing premium services at competitive prices, and value by offering additional services, and do it better than our competition; which will perpetuate a healthy company that earns an appropriate return on employee effort"

All of this sounds great, but in reality MHC Kenworth OKC falls short of their core values to a point that I do not see them ever becoming the company they used to be before they began their new corporate structure. So in short if your looking for a job at MHC Kenworth think twice, and show this to them so maybe one day they will acknowledge their mistakes and restructure their management completely or at least send them through training a few times a year to promote growth instead of stagnation. – less

New account development through active cold calling and solicitation; maintaining database of customer information, followup on referrals and corporate generated leads, self study of inventory, services, and company promotions.

Opportunity to learn new industry, lead prospective accounts through all sales processes from initial cold call to signed – more... contract, knowledge of inside sales process.

Management offered vast knowledge in transportation industry

Competitive workplace environment

Lack of training and limited face-to-face customer contact

Ability to meet customer needs – less

Got alot of training while I worked there. Real nice facility and good people to work for. I messed up leaving for more money.