The company acquires accounts by over selling and the Account Manager is left standing alone trying to fix their mess as we cannot deliver promises made.
Depending on which Sales Reps you have, they often demand things, are very last minute, and expect you to jump through hoops for them (all without even a thank you) so you are basically their minion/slave.
The Senior Managers who oversee the teams have very little tenure and often rely heavily on experienced team members. Their accounts are somehow passed to colleagues (who don't get paid the Senior Manager salary) as they claim to be "too busy" yet you see them chatting all day and on their personal cells.
The company is a recognition company yet they offer very little to employees compared to other companies. The location is in an isolated industrial area. The walk from the nearest subway is 10 minutes. Typical hours are 8:30-5pm with only 45 min lunch breaks. "Summer Hours" start in mid July and you have to make up the 4 hours throughout the week which is awful.
The company recently lost some big accounts, had to do a layoff in January and is going downhill.
Location, Management, Benefits, Low Salary