Michaels
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Management
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Job Work/Life Balance
27 reviews

Michaels Employer Reviews

Compensation/Benefits
Management
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Bought out by investor group (Bain) slashed budget, payroll, etc. and then increased workload.
Store Manager (Former Employee), South Eastern, MA –
Pros: every other weekend off
Cons: everything else
I would not recommend a salaried position to any applicants. The company does not support the stores and the pay is too low to justify the stress that it causes. The time I spent as a salried manager my wife threatened to divorce me more times than I can count because I never left on time due to the unrealistic workload. Upper management is clueless – more...  and would be best described as "yes men" meaning that they never challenge new programs from corporate and place the ineffectiveness of the programs squarely on the stores. THIS COMPANY DOES NOT SUPPORT ITS PEOPLE. – less
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Loved the job, but the Manager was unbareable
Front End Supervisor (Former Employee), Rehoboth, Delaware –
Pros: crafts, customers
Cons: management
I loved my job at Michaels! I loved my coworkers, the customers, and what the store is all about. One problem... I loathe the manager there. I would force myself out of bed to go to work the days that she was there. Her mood swings were ridiculous and you didn’t know who you were going to have to work with each day... Cinderella or the wicked step-mother. – more...  The assistant manager was awesome!!! I bet they wouldn’t have such a high retention rate if he was the manager. Even though I’ve moved on to bigger and better things, I would consider working there part time under different management. – less
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busy job
QOH/Down Stock Associate (Former Employee), Alexandria, VA –
Pros: learning different parts of the store
Cons: a lot of work for little pay
It was fun, very time consuming for little pay. I was in charge of inventorying the store. The managers were very strict.
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Not a very organized store but pretty okay place to work
Sales Associate (Former Employee), Overland Park, KS –
Not a very organized store, too many people working, but overall okay place to work.
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Nice Part Time First Job
Sales Associate (Former Employee), Lakeland, FL –
Cons: couldnt find managers ever
Not to bad of a first part time job to work at. Truck Hours sucked 4-5am
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customer service
Customer Service (Former Employee), Salem, NH –
Overall cleaniness of store, working with co-workers to succeed with this requirement. Learning about different products very helpful to myself as an individual.
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Michaels is a difficult company to work for
Seasonal Cashier (Former Employee), Viera, Florida –
Pros: experience
Cons: not dependable, lack of hours
While working for Michaels I was able to prove to myself that I can adapt to any situation. A typical work day is tedious and long. As a cashier you have to learn to attach any coupons to the appropriate items, which can be difficult given their computer system is touch-sensitive. Their is very little room for advancement and even if you prove that – more...  you know your job well it rarely shows up in your hours. The holidays roll around and then they'll demand the world of you. Don't ever get sick while working for this company! They hate when you take time off even if you're ill. In my time here, I saw more co-workers leave than say that they enjoyed the job. – less
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Busy and productive overnight, time passes quickly.
Replenishment Associate (Current Employee), Aventura, FL –
Pros: excellent people, work passes time fast.
Cons: hardly any hours available to work.
Typical day at wok consists of unloading new merchandise off the truck, dividing them for their appropriate locations, dropping them off in their areas so the store can be replenished. The employees there are very helpful and great to talk to. I enjoy the the work flow and the pace in which time passes quickly when you are busy.
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productive palce to add to your knoweldge every day
Customer Asistance (Current Employee), Fairfax, VA –
It was university internship course. Although it was short , i learned so much.
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Wanted more hours.
Sales Associate (Former Employee), Baytown, TX –
Pros: it was an inside job.
Cons: hardly any hours.
A typical day at that job was helping customers, stocking shelves and sometimes unloading trucks.

I learned that Black Friday is hectic!

Management was nice.

My co-workers were all half my age but we got along.

The hardest part of the job was unloading the trucks.

The most enjoyable part of the job was when they laid me off and I had to move on. – more...  Otherwise I might not have. – less
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Fun and Busy
Front End Supervisor (Former Employee), Roseville, CA –
These stores always have a long line (not because we're slow, because it's so popular!) i was head cashier so i ran a register, turned keys for manager approvals on the rest, and scheduled the other cashier's lunches and breaks. I basically keep the registers running smoothly because if a register was down the line would grow! I learned how to be the – more...  most efficient under pressure in a fast paced retail environment. Management, wasn't the best in some areas with a few gems. But that was just one store, i cannot speak for all. The hardest part of the job was when someone called in sick unexpectedly and it couldn't be covered. The best was the fact that it was busy, they day flew by and i loved the products, i actually did more work on the side simply by being inspired! – less
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Good experience to have gained.
Sales Associate (Former Employee), Colorado Springs, CO –
Michaels was a fun place to work, it was hard though because of the size of the store, and all the responsibilities thrown on to one person in a short amount of time. It was a great experience and I learned how to multi task very well!
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Fun workplace
Front End Supervisor (Former Employee), Manchester, NH –
Pros: talking to and helping customers, staying at the front end.
Cons: not enough hours.
I enjoy working at Michaels, I like to interact with the customers as I am ringing up their items and asking about their projects. Working at Michael's I have learned how to manage the front end of the store, which is very important since I am the first to see new customers coming in and others leaving the store. My co-workers are great! The hardest – more...  part of my job would have to be if I get an unhappy customer I have to quickly think of a way to resolve the problem and make them happy. It is always about our customers at Michael's we want to assure them that they have a happy expierence shopping with us. – less
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good part time job
Front End Supervisor (Former Employee), West Des Moines, IA –
Great part time job good discount as well, very flexible sched.
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Very corporate driven. Not employee friendly...all about the bottom dollar.
Cashier / Sales Floor (Current Employee), Whitehall Township, PA –
Employees are driven to work work work yet pay is barely above min. wage. Bathrooms and breakroom are dirty. No supplies at all in breakroom - no napkins, tissues, paper cups, etc.... Michaels expects you to do for them but they don't provide for their employees. Managers are more concerned with getting all paperwork done rather than being concerned – more...  with basic needs of employees. – less
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Great place to work for learn a lot
sales (Current Employee), San Jose, CA –
Pros: locations is in a shopping mall
Cons: no cons
I really enjoyed working I hear you learn lots things the people really friendly
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great workplace, meet and talk to lots of people, learn different crafts.
Cashier (Former Employee), Lakewood, CA –
Pros: meet a lot of people and talk to lots of people, very fun
Cons: short breaks not enough pay no benefits
helps develops great communicating and customer service skills also give good skills in retail and helps in develpoing good math skiils etc.
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Great people
Lead Sales Associate (Current Employee), Bridgewater, NJ –
Pros: great benefits
Cons: work schedule
I have been with Michael's for over 12 years, and the main reason I stayed so long was because of the terrific people I have met there.
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overall good place to wrk
support specialist (Current Employee), newport news va –
i love working at michaels its a fun safe clean place to work. i enjoy helping people find there products they need for there projects.
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The Craft
Cashier (Former Employee), Glen Burnie, MD –
Pros: able to have a good time with co-workers, if into craft a good discount
Its a fast work pass with fun and interesting people. But being a cashier I was stuck in one place and couldn't really go help customers on the floor. Each employee is to wear a headsets to use when looking for a co-worker, asking and answering questions, and price checks.
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About Michaels

Michaels Stores, Inc. (Michaels) is an arts and crafts specialty retailer in North America providing materials, ideas and education – Read more