Chief Operating Officer is rude and unprofessional.
Instore Banking (Former Employee) – Lathrup Village, MI – February 18, 2018
Pay and benefits are good. Training was thorough with excellent trainers. They essentially compete with payday lenders not other Credit Unions or Banks. The Chief Operating Officer was absolutely horrible.
Good pay and benefits
Strange culture, horrible management. High employee turnover
Financial Services Rep (Current Employee) – Detroit, MI – February 7, 2018
If you enjoy servicing members you will love Michigan First Credit Union. As a credit union employee you will do everything, so it will take time to master your job even with banking experience. If you have lending or credit union experience this may be a good place for you to work. Michigan First is a great first job for someone who wants to learn a lot about banking. Everyone in the work environment is willing to help you. A real downside of the company is the culture. Employees are dictated to like children. Management is in fear of losing their jobs so they don't question much. Management makes rapid changes without consideration of how it may be best implemented. Michigan First also does a poor job of grooming their employees for career advancement. On a more positive side you will have an opportunity to positively impact the lives of your members.
Bank Teller (Former Employee) – 19200 Wyoming Detroit, MI 48221 – January 24, 2018
A typical day at Michigan first is me processing transactions for members, balancing, and managing the teller line. We all worked as a team making for a good work culture. My most enjoyable part of my job was being able to put a smile on every member I encountered.
Assistant Branch Manager (Former Employee) – Lathrup Village, MI – September 16, 2017
There is poor management and no consistency. They don't give you any opportunity or help you, they pass judgment without giving you a chance. They put leaders in place that should not be in the position, they play favoritism. It would be great if they had no instigation from leaders or manipulation.
Loan Processor (Current Employee) – Lathrup Village, MI – August 10, 2017
MIFCU is growing by leaps and bounds. Right now they are adding on to my building, the have just purchased a mortgage company (Mi First Mortgage) and are opening 2 more Kroger branches slighted for year end.
Teller (Former Employee) – Detroit, MI – June 27, 2017
Working at Michigan First Credit Union was an interesting experience. I enjoyed it overall, but sometimes the manager and members were stressful to deal with. I would still recommend working here as it helps to build character. Just make sure you're careful with everything that you do.
I would not recommend to anyone regardless of circumstance
Server (Former Employee) – Lathrup Village, MI – January 30, 2017
Just a very poor overall culture, typical day would begin with management talking about another successful idea at another business then would proceed to do the opposite in a completely oblivious manner. Learned nothing, management was about the worst I ever experienced, culture was one of get as much work as can out of you while giving employees as little back in terms of compensation or respect. Often misled employees in their intentions and would surprise employees with scheduling making it very hard to plan for holidays or time off. Like to leave options till the very last moment. Take a day off or have a holiday, definitely expect OT to make it up. Every vacation day equals OT the next week. Hardest part was the poor leadership and overall terrible, nasty culture. Some of the other employees were nice but it was depressing to work there and there was an endless stream of management and employees complaining non stop. Just a very negative and poorly managed place.
Average pay, bad amangement, poor growth opps, healthcare costs and poor benefits
Member Services Representative (Former Employee) – Pick 1 – August 4, 2016
Terrible management. 0 breaks with 1 hour for lunch or cut to 30 minutes ( before they got reported and had to stop cutting people's lunches). Unprofessional. No room for advancement and HORRIBLE work culture. No recognition in the call center. Pure nightmare.