Enjoyed job where I could multitask, interface with team members and develop relationships.
Help Desk Technician (Former Employee) – Manassas, VA – October 29, 2013
A typical day at work included the ability to work without being micromanaged, multitask during critical and non-critical situations, research and analyze in decision making process and cbt trainings. I had the opportunity to learn the business process of a facilities and took classes at GMU toward a Facility Management Certificate.
Management's knowledge of Facilities and it's functionality far surpassed other areas of needed focus such as knowledge of some of the employee benefits, communicating with employees, building trust among team members and other members of management.
I truly enjoyed developing relationships with co-workers and the supervisory team, whom didn't mind going the extra mile to get projects completed or giving me the opportunity to assist them on a project.
The hardest part of the job would be lack of communication and knowledge on managements part of the full job responsibilities and not knowing how to promote me.
The most enjoyable part of the job would have to be the use of my customer service skills to get results, job completion, building trust and sound relationships.
Employee benefits, Rewards & Recognition program
Lack of sensitivity training, trust and communication