Help Desk Support (Current Employee) – Reston, VA – March 25, 2015
My typical day at work is a very busy day. for example, answering phone call, on site off site issues, escalating tickets, prioritize level of tickets, etc. I have learned so much from bosses and co-workers on subjects such as weakness and pride. I feels so proud because I'm a part of this great company.
Software Engineer (Current Employee) – Mountain View, CA – September 26, 2016
Its a good company. They do some cutting edge and fast paced work. The only thing is there is no concept of asking for help and its expected that you work in silo. Apart from that, its a very good experience
Fun place to work where they make you and the customers the priority
Technical/Services Advisor (Former Employee) – Salt Lake City, UT – September 21, 2016
Working for Microsoft was an absolute blast. For the most part, they treat you like a person and not just a number. Working at the retail store and dealing with customers was not as bad as working with customers at other retail stores because they treat you with respect. I never saw any of my coworkers get yelled at or being mistreated even though some people are hard to deal with.
free snacks and coffee for employees, free healthcare plus many other benefits.
managers come from different retail stores and have a hard time adjusting to microsoft culture
Coordinator (Former Employee) – Redmond, WA – September 20, 2016
A typical day at work starts out with catching up from emails from the night before.I worked with multiple people that were at various time-zones. Satisfying job because I could see my work reflected in our various platforms.
Field Sales Force Manager (Current Employee) – Vancouver, WA – September 19, 2016
Great Overall experience with them. Would love to go back someday! Worked on the West Coast Windows device teams. New management came in and laid everyone off with no warning which was very hard to deal with.
Product Advisor (Current Employee) – McLean, VA – September 17, 2016
Great job that demands high energy. Continuously learning about software features and new ways to engage customers through demonstrating products. My coworkers and I are like a team that work hard to support each other. My head manager is amazing and empowers us to make final decisions for our customers. Trust and positive intent is our culture. The hardest part is seeing people buy based off of price and not value and quality.
Product Advisor (Current Employee) – Los Angeles, CA – September 14, 2016
A completely useless experience. I joined the company with high hopes of career advancement. Suffer a while as a product advisor and then move up to Microsoft corporate. But, that will never be the case. If anything the managers try to keep you in your position for as long as humanly possible. Degrade you and give you no support or training. Pay is atrocious for a company that pulls in over 20 billion dollars a year in revenue.
Microsoft simply does not care about you. They only see the bottom line. There is no support, no care, just more work and more responsibility for the same amount of pay.
I would not recommend this position to anybody.
The discount for workers is 10%. Which is completely laughable.
No, Microsoft retail is the worst working experiences I have had to endure. Stay clear if at all possible.
Corporate Benefits for Part Timers
Atrocious bonus, horrible management, worse customers, and terrible working environment.
Program Manager II - Display Advertising (Former Employee) – Bellevue, WA – September 14, 2016
Overall, I had a great experience at Microsoft. Great teams, great work, relaxed work environment. I started on a contract with a limited scope of responsibilities, but they saw that I could do more so I was regularly given more responsibilities and projects which really made the work interesting.
After my first contract, they brought me back after the break in a higher level role with commensurate pay.
Account Executive (Current Employee) – Redmond, WA – September 13, 2016
Great place to work for the self-driven, offering competitive pay and flexible hours. There are literally a hundred directions you can take your career in, but the programs to promote career paths are murky at best. If you are fresh out of college, you'll be hand-held to success. If you are older, you're on your own. Equal opportunity employer with very diverse teams, and while nice to see, there are the typical stereo-type roles we all seem to play there in the end. The most positive aspect of my day is that I can find a job that fits my personal life-style, meaning I have a flexible schedule. This does limit my choices for advancement of course, but it's a welcome compromise. Also, Microsoft is loaded with incredibly intelligent people, which makes work fun and challenging. I do not find myself questioning my manager's decision-making skills, which is nice. On the frustrating side is the politics, and if you don't play it's tough to move ahead. Job security is also a major downer as teams come and go every 6 months when upper management decides to start up a new team to create visibility to their managers. Best way to look at Microsoft and IT as a whole - take care of your own business, always have a positive attitude, don't burn bridges, be a great team player and have a great brand to stand on, seek to learn new things and offer to take on new projects and make those around you better.
Service Engineer (Former Employee) – Redmond, WA – September 9, 2016
Working in Microsoft IT (we touched ALL businesses, internal and external) was extremely satisfying and very challenging. Very challenging in the fact that we had to balance business x's needs against business y's needs all with a finite budget.