Pros: Team Lead, Friendly Management
Friendly Sales environment where we do don't cold calling, our customers find us via the website for a live video chat and they have the option to talk with us or to type. Typically we get to talk with everyone from all over the nation on a regular basis, have a good product knowledge and also learn about new products on the fly. The fast paced job keeps us busy and we keep up a good attitude. We deal with everything from sales to light trouble shooting for technical issues, being able to redirect in a very friendly, sympathetic/empathetic way.
Everyone is friendly and very understanding, we get a long, being a small team that started with just a handful of us for a project that was a pilot that is now going full time.