Fun job, with a diverse team and awesome management.
Pros: benefits, freee lunches, opportunity to travel, and network.
Cons: not enought recognition, career deveplopment, and countability.
Every day we have a meeting to talk about our numbers, what the company main focuses are, and how to engage the costumers and provide them with world first class costumer experience. I've developed my presentation and communications skills. I am fluent in the Windows OS (windows 7,8,8.1 and 10). I learned how to troubleshoot computers and fix them. The management team is great at keeping the energy going at all times. They need to improve on focusing a little more on the employees career development. Personally the hardest part of the job was learning the language of IT at first, then it was easy, the most enjoyable part of my job is constant training on Microsoft products, and services, managing business clients accounts and maintaining a relationship with them. with this job we have the chance to help individuals and make an impact in our community.