Hotel General Manager
Microtel Inn & Suites - Springville, NY

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We are seeking an experienced individual who would enjoy leading a limited service property that has been well maintained and has many years of operating success. We are a leading local hospitality company with over 35 hotels and restaurant locations open or under active development.
Scope of this Position:

Position will be responsible for supervising/managing/overseeing the following departments: Front Desk, Housekeeping and Maintenance
Requires a minimum of 1 year of supervisory experience.
Requires a minimum of 2 years of experience.
Approximate full time staff under this position: 5
Approximate part time staff under this position: 10
This position reports to a regional manager
Managerial Requirements:
Clear, concise written and verbal communication skills.
Maintain a good working relationship with guests, groups, and personnel from other departments.
Demonstrate team building experience.
Track record promoting an atmosphere of teamwork.
Demonstrate ability to lead by example.
Build morale and spirit.
Participative management style.
Use a "hands-on" approach to management.
Solid career progression up through the ranks.
Abilities to inspire, train, and develop people for promotion.
Experience training and cross-training employees.
Instill a guest service attitude in all employees.
Instill a "can-do" attitude in employees.
Coach employees how to resolve and de-escalate conflicts.
Instill a calm, organized approach in all situations.
Business Skills:
Strong technical skills.
Excellent time management skills.
Work with limited support.
Strong organizational skills.
Good knowledge of computers.
Strong customer service orientation and skills.
Excellent listening skills.
Exceptional detail in follow-up.
Strong budgetary, projections, and cost control skills.
Excellent cost control skills
Ability to produce consistent profits.
Solid scheduling experience.
Follow/enforce company policies and procedures.
Resolve problems.
Assume responsibility/accountability.
Excellent safety and sanitation skills.
Understand security requirements.
Thorough understanding of HR requirements and regulatory agency requirements.
Ability to create, develop, and make formal presentations using audio/visual aids.
Create courteous, friendly, professional work environment.
Provide overall direction, coordination, and ongoing evaluation of operations.
Creative problem solving skills.
Ability to quickly evaluate alternatives and decide on a plan of action.
Think creatively.
Teach suggestive selling techniques.
Forecasting skills.
Solid skills selling and negotiating programs/projects.
Understand basic asset management.
Consistently call on new customers and develop new business.
Involved with local community to develop business.

Submit your Résumé or Job Application online

Location: Springville, NY
Compensation: Competitive Salary and Employee Benefit Program

Please, no phone calls about this job!
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