For a place where we're supposed to serve the customer, everyone is angry :(
Associate (Former Employee) – Sioux Falls, SD – January 25, 2015
*Massive turnover, we have people in management who don't know what their doing. I wasn't even there for a year and went through multiple managers
*huge hiring classes, most quit by first week
*Talktime is the most important goal
*Chairs are uncomfortable
*People are jerks, to the customers and eachother
*They have gears painted on the walls, which is what you feel like as an associate, a nameless, faceless gear, for people to exploit.
The most enjoyable part of the job was not being there, get your experience here and then leave for one of the many higher paying call centers in Sioux Falls.
Scheduling was flexible
Pretty much evreything