Cons: very few midfirst banks, slow traffic, hard to get sales
MidFirst makes you feel happy for working for them by praising you as much as they can when you deserve it. The way the banks are set up, everything is universal and everyone is always on the same page. Their rules and procedures are all simple and straight to the point so there's no room for you to be confused on what's going on.
Bank Teller (Former Employee), Gilbert, AZ – May 27, 2014
Pros: meeting new people, building rapport with customers
Cons: constant pressure of sales deadlines
Working at MidFirst Bank is great! You get to meet a diverse group of people who come in to make transactions everyday. You have an opportunity to build positive rapport and strengthen customer relationships. The culture was great and was full of supportive individuals who helped you do your best everyday. Management consisted of a group of individuals – more... who truly cared about you and the success you had in the company.
The hardest part of the job was the sales aspect. You had to meet a sales deadline each month.
The most enjoyable part of this job was having the chance to talk to new people and build relationships with them. – less
Supervisor (Current Employee), Oklahoma City – January 13, 2014
Pros: positive culture and climate, employee appreciation, team environment
Midfirst is a great company to work for. The benefits are generous including tuition reimbursement, sick time, 401k, affordable insurance, etc. They are conservative and have never laid off employees.
The only con is the compensation. Midfirst does not pay a competitive wage. But if you are looking for a company that believes in enriching the lives – more... of its employees through intrinsic benefits, Midfirst is your company. – less
Teller II (Current Employee), Oklahoma City, Ok – October 28, 2013
Pros: benefits, bonuses
Cons: management, lack of communication
Midfirst as a company is wonderful. They take care of the employees by offering good benefits, affordable insurance and a decent hourly pay with opportunity for bonuses. However if you have a problem with a fellow co-worker it is hard to get things resolved at times.
Customer Service Representative/Mortgage Servicing (Former Employee), Shepherd Mall OKC – September 15, 2013
Cons: training (or lack thereof), ineffective micromanagement
There are no pros to the customer service representative position for mortgage servicing in this company. MidFirst itself is a great company. I still bank there. However, technology is from the Stone Age and training is a bad joke. We were trained with computer SCREENSHOTS as there were no live computers to train on. Training consisted of about 9 days – more... total with reading all these paper training manuals in a classroom round-robin style. No introduction to mortgage servicing or anything. Supervision was ridiculous with all these floor walkers who had only been there for a month or two longer than others. Just totally ridiculous! Every day was just one big chaotic mess. I'm pretty sure I'd rather car-hop at Sonic than to go back to work there. – less
undisclosed (Current Employee), oklahoma city – September 5, 2013
Pros: very few. paid vacation and good benefits
Cons: too many to mention.
all banking processes are stone age old. Very behind in technology. You must become a favorite to your boss if you want any bonuses at all. Goals are unrealistic because they do not adjust goal based on area so if you are in a slow branch with no traffic at all, they expect from you the same as if you were in a branch with heavy traffic. Very unorganized – more... and confusing products and services. internal competition is very unfair. If you are rally good at what you do, the company will keep you there as long as they can with no promotional opportunities. Worst human resources department in history. – less
Sr. Bank Associate (Current Employee), Rockwell – May 28, 2013
MidFirst is a stable company and the owners seem to be okay but the management is terrible. If you think you can work hard and get ahead think again. The micromanagement is almost unbearable. My supervisor's idea of training is handing you a piece of paper and say do this. Then she rips you if you don't get it right.
Business System Analyst (Former Employee), Oklahoma City, OK – April 11, 2013
MIDFIRST is a financial service company offering a variety of banking products and financial solutions like personal banking, small business, retail banking, home financing and equity loans, asset management, wealth management, corporate and investment banking and credit card services to its customers. Personal Banking involves opening and maintenance – more... of checking, savings, recurring deposit accounts and personal loans. The web-banking project was developed in .NET environment. It is an online banking application that enables customers to access their checking and savings accounts, and credit card account using the Internet. – less
ex- employee (Former Employee), Rockwell – January 13, 2013
The owners are great but unfortunetely a few bad apples in management makes the atmosphere very gloomy. Micromanagement is done, which is not necessarily bad but it's bad when managers don't even know how to train and you have to train yourself. Its scarey when the person who has been in the department the longest, just got off their 90 day probation. – more... If that doesn't raise a red flag, I don't know what does. – less
Prefer Not to Disclose (Current Employee), Oklahoma City – January 4, 2013
Pros: wonderful environment, business growth & success
Just a wonderful, high-achieving place to work. The employees are friendly and the company is growing. My boss is the best and so truly caring and inspiring! There are high expectations but the rewards are great. Can't wait to get to work each day!
Customer Care Coordinator (Former Employee), Chandler, AZ – September 21, 2012
Cons: low traffic flow
This is a great company to work for if you are looking to advance and to find a career. I have learned a lot from this company when it comes to customer service and everyday banking. The hardest part of the job is handling the customers that are upset about their money, because that is their livelihood. The best part of the job was the people I worked – more... with. A typical day is fairly slow but if you are proactive you will always have something to do. – less