Pros: games, pot luck dinners, and good people
A typical day was usually planned ahead. Making a lot of phone
calls, working with the customer talking to them, helping them to
understand why their debt should not be ignored.
I learned to negotiate well with the customer and was promoted
to the Swat team after six months of training which was required
for all employees.
Management and co-workers were available when needed.
The hardest part of any job is when you cannot reach the person
you are calling, therefore spending more time dialing.
The most enjoyable part of the job was knowing I did my best
for the company and the customer.