Honestly, the job was a lot of fun: i came in knowing very, very little about gun/ammo etc. I learned so much and enjoyed chatting with old veterans about their years in the war and all that. I also enjoy doing the "detective" work, finding replacement parts and whatnot. having my own desk and space was nice and i made a lot of wonderful finds. I could set my own hours. Saturdays during the busy season were meant for responding to emails and this was relaxing because you would listen to your music and even if a customer had a rude email, you could take a few moments to get a professional response.
Like the summary says: watch your back. I was fired from Midway because a customer apologized to me for being rude when i couldn't give him a straight answer about a given situation via him wanting to spend $1200 on an order that came from an almost expired sales flyer-until i spoke to a supervisor. I had documented everything and handled it as instructed: the next day I was fired, no questions asked. A few months later, a good friend and inside source me told me a different supervisor, lets call her "Betty" NOT my own, flagged the call, changed my documentation, and took out the portion of the call where I spoke to someone else about the problem. Surprising enough, a few months before this happened, my supervisor lets call him "Bob" disclosed to me that "Betty" didnt believe I belonged at Midway.
For a lack of better words, this job picked favorites, and everyone is disposable.
Funny enough: I miss this job every day.
fun job, awesome co-workers, great pay.