Network Support Specialist (Former Employee) – Glenview, IL – August 4, 2013
• Managed ShoreTel VoIP phone system with over 300 phones in 5 locations. • Expanded my knowledge about Windows server environment with Server 2003, Terminal Services, WSUS, Group policy and File security. • Accomplished multiple projects with deadlines and steadfast dedication. • Had hands-on experience with network infrastructure like designing the Data Center layout and configuring LAN, WAN, DHCP, DNS, IIS and VPN. • Performed Network and System Administrator’s duties for over 300 users with needs for PCs, laptops and printers. • Managed accounts with US Cellular and Sprint for over 250 cell phones. • Learned about Hospice and the Palliative care that is provided to the elderly.