Millward Brown Employee Reviews

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Great place to work
Senior Market Research Production Associate (Former Employee) –  Fairfield, CTJuly 24, 2017
Millward Brown was a great place to work and if i wasn't laid off i would still be there to this day. Excellent family friendly company with a great work-life balance
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Amazing place to work!!!!
Consumer Researcher (Former Employee) –  Fairfield, CTJuly 2, 2017
Like to work in a consulting office.
hybrid clients and projects
love the team
smart,, young and fun team to work in
they have good trg for new employees
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Decent
Human Resources Assistant (Former Employee) –  New York, NYApril 3, 2017
Very shaky in upper management it seems like and not one solid answer when a question is asked. Did not enjoy the company atmosphere very cliquey and snobbish
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Productive Group Work Environment
Data Design Specialist (Former Employee) –  Norwalk, CTSeptember 15, 2016
Start to finish project work that allowed for independence within a group. Free to be creative and innovative without too many boundaries.
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Fun place to work, very flexible
Account Manager (Former Employee) –  San Juan, PRJuly 6, 2016
I loved this work environment however we seemed to be the middle men of the middle. Seems they need to merge the sales department with the coding department.
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Dynamic work environment filled with very smart people
Sr. Account Manager (Current Employee) –  St. Louis, MOJune 7, 2016
Managing client relations and driving quality research is a challenging but rewarding experience. I have been given great learning opportunities and have enjoyed taking advantage of the brilliant minds that work here.
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Good pace to learn the basics of research, then move on for further advancement
Analyst (Former Employee) –  Norwalk, CTMay 17, 2016
MB is a great source for learning about Advertising and Research. Employees are talented, hard working and dedicated. However, more recently that work has not been recognized as the company is struggling to keep up with changing advertising needs. There is also a struggle for the senior level to motivate and encourage employees - lack of connection between upper and lower management.
Pros
Great people, smart and super helpful
Cons
long hours, start up work load mentality without the start up financial benefits, would be a shame to lose all the talented people
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Good company to start your market research career
Researcher (Current Employee) –  Chicago, ILMay 6, 2016
MB is a good company to start with your market research career, but the long term ROI is not strong, in terms of work hours vs. compensation.
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good company
Data Processing Executive (Former Employee) –  Chicago, ILFebruary 10, 2016
Excellent training program. They invest in entry level employees. A great place to learn the market research industry. Many offices across the globe. Good benefits
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nice company
AAA (Current Employee) –  norwalk,CTAugust 24, 2015
nice company but limited growth opportunities. nice co-workers but not much support from management. provide good learning material
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Great market research company
Project Manager/Research Design Manager (Current Employee) –  Austin, TXJune 2, 2015
As a Research Design Manager, my job is to interface with various departments and the client to create and execute market research studies. The majority of our research is conducted via internet surveys, but we have a strong global presence and it's not uncommon for more of our larger clients to commission studies in other countries.

In a typical day, I am designing questionnaires, prepping and requesting data pulls, reviewing financials, attending meetings and calls with clients, and launching research studies.

I really enjoy my coworkers and the management is really supportive of the employees. They really do try to provide ongoing training for us and they stay up to date with current market trends and keep us abreast of that.

MB provides great benefits, and they have a lot of perks, like frequent company and team outings, free food and beer on certain days of the week in some of the offices, discounts with partner companies, and the ability to work from home frequently.

However, the culture is such that there's not really any boundaries between work and personal life. Many of us put in 50-60 hour work weeks. We're not supposed to, but when you work on million dollar accounts, it's hard to log off at 5 because you want to. There are lots of employees with kids, but many people in lower positions leave soon after having kids, or don't stay long if they already have them when hired.

The company also tends to be slow on promotions, and raises and bonuses are few and far in between, so if you get a job here, be sure to negotiate a decent salary before
  more... you start - it may be all you see for a few years. While they are trying to improve growth opportunities, there's a lot to be desired.

Overall, if you are passionate about market research, this is a really great company to work for and learn from.
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Pros
Great people, well organized, lots of training, telecommuting, small perks
Cons
Promotions are slow, long hours, little to no raises or bonuses
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The company is no longer in exsistence
Quality Control Supervisor (Former Employee) –  Davenport, IAMay 15, 2015
I enjoyed working there. Would still be there if the company wouldn't of closed our field office. I achieved 3 promotions in 5 years.
Pros
Great benifit package
Cons
turn over rate.
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Great coworkers in a hard working environment
Research Operations Coordinator (Current Employee) –  Lisle, ILJanuary 8, 2015
Work life balance is stressed by management but is hard to make a reality with the amount of work and hours that are expected. Great benefits and some perks. Coworkers are great, but rarely get time to interact with each other. Working from home can be an option a couple days a week depending on the department. Management is open and easy to communicate with. Advancement is minimal and a raise is only achieved by working more hours. Overall a good company to work for, but a tedious and stressful environment.
Pros
Benefits
Cons
lots of hours and stressful timeline driven environment
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Client focused results
Data Processing Executive (Former Employee) –  Naperville, ILJuly 17, 2014
Maintained quantum programs on tracking studies. Kept questionnaires and programs up to date with continuously changing client requests. Produced tables to reflect these changes.
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stressfull
data entry (Former Employee) –  Rock Island, ILJuly 9, 2014
very stressfull under payed job. and the hours were bad and very rough to handle when you have small children at home.
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A stagnant yet friendly environement
Multimedia Specialist (Former Employee) –  Chicago, ILJune 2, 2014
A marketing research company that has a couple of production/operations departments for online research. Hours ranged form 8:30-5:30. Many friendly people in an comfortable environment.
Pros
Friendly, standard hours, flexible
Cons
Little to no growth, poor upper management
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Good place to work at
Employee (Current Employee) –  New York, NYApril 13, 2014
Company culture is varied. Employees are extremely friendly and professional.

Good place if you like people.
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travel and advancment oportunities
Naperville Il Marketing Research Company (Former Employee) –  rockford ilNovember 3, 2013
learned all of my computer skill from this company. Was responsbile for the learning and management of several people.
Pros
pay, people were wonderful
Cons
relocated out of country
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Great place to learn about market research, but horrible work/life balance
Senior Business Analyst, Client Services (Former Employee) –  Atlanta, GAAugust 7, 2013
I have worked at Millward Brown for over 6 years, and recently the company instituted a new service delivery model for the Client Services department.

Taken from the perspective of 10,000 feet up, the new model make sense as it cuts down on redundant work, empowers employees to act more like consultants and boosts job profitability.

Taken from the perspective of the employee, the new model makes for a very challenging work life. There is no longer foundation level support on accounts, and as a result mid-level managers spend a lot of time handling routine tasks or responding to basic client requests. With most of the time spent handling such tasks there is very little time to focus on higher levels tasks such as generating insights for clients or becoming experts in their business. The new model spreads mid-level managers too thin, and as a result long-time clients are becoming frustrated with the reduced level of consultancy they receive from MB and employees are under a great deal of stress.

The new model could be much more effective if employees were responsible for fewer accounts. This would give each employee enough time to handle the more routine tasks, but still allow them to become experts in a clients business and provide the level of consultancy clients are seeking.

MB is a great learning environment and despite the added stress of not having adequate staffing resources there is sense of camaraderie.
Pros
Learning environment, workplace camaraderie
Cons
No work/life balance, senior management seems detached from realities of day-to-day work life
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Great Company
Telemarketer (Former Employee) –  Davenport, IAJuly 31, 2013
Millward Brown was a great company to work for. The location I worked at closed however.
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Overall rating

3.7
Based on 140 reviews
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Work/Life Balance
3.3
Compensation/Benefits
3.2
Job Security/Advancement
3.1
Management
3.4
Culture
3.5