Fulfilling until the culture of the job changed.
Customer Service and Sales Representative (Former Employee) – Farmington Hills, MI – February 23, 2015
Walk into the call center, sit at my desk where I couldn't have any paper, calendars, pics or anything for that matter, because we were handling customers accounts and the employer didn't want anyone copying customers information. I learned the importance of time management and how to assist a customer, while going above and beyond the call of duty. My co-workers were pleasant individuals who came from all walks of life, attempting to make a living working in a part time call center. Every position was part time, except for the managerial positions, which were never available. The hardest part of the job was not being compensated for the various changes. Even when expectations shifted, more responsibilities were issued with no additional compensation or incentives. Employees who had been there for years were oblivious to raises, holiday celebrations or anything fun, that would require the staff to reward said employees. I enjoyed talking to customers from various parts of the US and making sure there needs were being met.
benefits, inability to excel in the company