Sales Coordinator (Current Employee) – Florida – August 24, 2017
A lot of pointing fingers at others and quick to blame you for something that doesn't pertain to you. Higher management has no clue what is going on. Our corporation is very detailed with docks and doors. Several higher management positions have no previous knowledge of our industry. Many come from Ecolab and Terminix. I am sure they were great at an industry they do know, but when in need of help and your management has no clue what you are even speaking of, no help is given.
Excellent company with extensively poor operations year over over
Private (Former Employee) – San Antonio, TX – July 25, 2017
The biggest obstacle standing in the way of Miner Corporation becoming a larger player in the facility services segment is their operations. Miner continues to acquire new companies, however, they are failing miserably at improving operations for customers which has created loss of customers and jobs at Miner. I enjoyed working for this company, however, I knew I could never improve at my job with the operational challenges presented on a daily basis. Overall Miner had another quarter of loss revenue and loss clients, its very unfortunate for all the share holders and good employees.
Bad service and operations, which is what their founded on.
Customer Service Representative (Current Employee) – Central Texas – July 10, 2017
When I first started it was a very positive place to work. Great image and culture. Now they have lay offs every 4 months even when they are constantly hiring. You never know how the company is doing. Its all about more and more profit. No regard for customer service. Very little respect for employees.
Office Manager / Service Coordinator (Former Employee) – Thornton, CO – April 7, 2017
I enjoyed working at Miner Corp as a Service Coordinator. Pay was decent, my team was awesome. The office had a small company vibe and it was like being with family. It was unfortunate that my position was eliminated.
good pay, great benefits, matching 401K. Laid back
Office Assistant (Current Employee) – Phoenix, AZ – March 14, 2017
My experience in one of the Miner offices has been most unenjoyable. The culture is crude and hostile and the extreme vulgarity used by all is absolutely astounding, from the bottom to the top management, gross vulgarities fly through the air all day long. There is no top to bottom communications, so the error rates and trying to find out "who's on first" could be comical if it were not so ridiculous and wasteful. Trainers are not good trainers, there is no overall organization, it's a free for all basically.
I have never worked in such a mess. Some of the people are good people, but it's an ugly place to spend 8 hours per day.
Customer Service Specialist (Former Employee) – Lincoln, RI – March 9, 2017
This company is more based on who you know and favoritism. the amount of things people get away with are unbelievable..management for the exception of a few are nice decent people rest talk to you like a child and expect you to do their work. I was employed for over 1 yr with no issues and former car became manager and lied about me and got me fired. You can go to the "HR" and nothing will be done..You deal with it up or you are told you can leave if you want. Pay is not that great compared to the amount of work your are expected to do.
Some good people work here
People complain about the pettiest things to get you in trouble.
Account Manager (Former Employee) – San Antonio – March 2, 2015
Working with vendors/sub constractors and even some of the clients are really great. The management are bullies and there is really no room for advancement unless you're a yes man. Miner has no formal training and most of the team leads are lazy, there are several employees that have even made comments as to, I'm putting my feet up on the desk and not doing a thing, maybe they will fire me so I can collect unemployment and do drugs. Also the pay is very low for the amount of work. I was one of the lucky ones and my pay was above proverity level.