Patient Care Coordinator (Current Employee) – North Attleboro, MA – February 15, 2018
Manager and employees all work together and get along well. Admin is very patient and helpful, as is the owner of the company and his brother. They have been very good to me! Bonus's are also very good!
did not like this job or their ways of doing business
Customer Service Representative (Former Employee) – Charlottesville, VA – February 7, 2018
I did not like working at Miracle Ear they would bully people in to buying hearing aids when they didn't have the money. They would manipulate and lie to people to sell hearing aids. Cared about bottom line not the customer.
Front Office Assistant Full Time and PT Rotation (Current Employee) – Missouri – February 2, 2018
I really have nothing bad to say about my local Miracle-Ear. The staff feltike family and have always wormed around amything I've had come up. I love the customer interaction and how the staff is driven for success.
I would come to work and clock in. I would go to the marketing room and begin to cold. I would leave messages to as many people. If I get someone on the phone I would persuade them to come in for an appointment to get their hearing checked.
Front Desk Receptionist (Former Employee) – Florence, SC – January 22, 2018
Management was not good at all, they didn’t care about their employees, patients were very sweet enjoy working with the elderly, I learn a lot about hearing aids how to clean and work them, had a lot of hand on experience learning the system, the ear specialist I worked for was wonderful
Sales Representative (Current Employee) – St. Louis, MO – January 4, 2018
I really like my job but just really want to help seniors and the job requires a very large amount of phone work almost 80% I feel with my talents I have so much more than that to offer with one on one communication.
Patient Care Coordinator/Office Manager (Current Employee) – Saginaw, MI – December 26, 2017
I think miracle ear is an amazing place to work amazing job opportunities there with wonderful benefits and all together an amazing place. The only reason i would have to leave this company is to relocate to another city.
I loved working with the people I am a face-to-face kind of girl I had a lot of compliments and a lot of friends of the customers
Receptionist/Cashier (Former Employee) – Tucson, AZ – December 7, 2017
I worked for Miracle-Ear for about a year-and-a-half everything was going good then my boss had a problem with drugs he was bringing it in the workplace at that time everything went up in the air and I quit my job because of it
Worked at a fast pace
There was down time to do my phone calls it was very boring
FRONT OFFICE ASSOCIATE (Former Employee) – Lapeer, MI 48446 – November 19, 2017
The location I worked in was very small. There was only the audiologist and two part-time front office associates. Very relaxed atmosphere. The manager/audiologist was a fantastic person to work for. The workload is very manageable. No drama.
Office Assistant (Current Employee) – Brooklyn, NY – November 13, 2017
Office hours are confusing and annoying. Repetitive phone calls to patients who stop coming because they feel like they been scammed out of money. Having two office assistants working, but having the other office assistant do half her assignment so it's left incomplete. Gives hard times about needing to leave early or call out due to situations out of your control (family emergencies, sickness, etc)
Occasional bonuses at the end of a month
No lunch breaks, no paid sick days or personal days
Store Manager (Former Employee) – Fort Lauderdale, FL – November 6, 2017
They are money hungry people. They over charge for their products . Most elderly people can't even afford it . They say the have charities to help but all they care about is quick money. No job security one day you'll have a job next you have nothing even if your a good employee.
Front Office Assistant (Current Employee) – Temecula, CA – October 19, 2017
Great place to learn basic office skills very diverse Understanding owners fast paced. Hardest part is learning your phone etiquette. I learned everything I need to know to get a entry level position worth a company I can retire from.