Pros: the pros are my clients they make my day.
Cons: the way we are not to interact with our local counter parts for help, encouragement, or a simple great job, i enjoy being a part of a team.
A typical day at the office consist of many things. I start by cleaning the office so it looks good before the clients arrive. I power up the computer for the day check emails and phone messages The night before I have confirmed all the appointments and pulled all the charts. Once the appointments are completed I reschedule the client for their next appointment and do the charting in the file and file it away. My position also has the responsibility of checking all the paperwork for orders, returns, exchanges, trade-ups and deliveries before they are sent to the corporate office to be placed. Another aspect of my job is to set up and attend marketing events for our demographic. I have had the opportunity to learn Sycle Net a program for entering patients and their history into a database which you can be cross referenced for future and past information. I have also been certified by Miracle Ear as a Front Desk Coordinator which included HIPPA Certification. I have a new co-worker he is our Hearing Specialist and seems to be a great person. The hardest part of my job is the constant telemarketing, when I was hired I wasn't told this was to be 85% of my job. The second part is our client demographic is the elderly and it is hard to lose them, but at their ages it is to be expected. But that is also the most rewarding part of my job all those wonderful people helping them to hear and listening to their joy and their stories as they open up to a world they had been missing for so long.