Pros: meeting and helping people who have hearing difficulties.
Cons: low pay, short lunch breaks, intimidating sales rep.
A typical day at work was usually very busy. Appointments were made and I got to meet many people with hearing problems; some elderly and some young.
I learned a great deal from the Tech I worked with. He was a great guy and taught me the proper procedure of cleaning hearing aids, how to put batteries in etc
Management as you read further, left a – more... lot to be desired..
I enjoyed the other Patient Care Coordinators though we seldom met but did talk frequently on the phone concerning our patients.
The hardest part of the job was keeping track of sales made by the Tech which were conducted outside the office. I needed each sale for my weekly and monthly report and he was not the best at keeping records. The very hardest part was when the Sales Rep showed up. Her attitude was unbearable to the workers and she made sure we knew her importance and who was in charge of each office. Many PCC's quit due to her abusive attacks.
The most enjoyable part of the job was having coffee with the Tech before our day began. Of course the best part was meeting and greeting each patient who came into the office. There were some who brought us candy and sweets during holiday seasons, and there were others who could be a bit hard to handle, but it all worked out well and at the end of the day we felt like we had satisfied each person who stepped into the office. – less