Enjoyed working with families, children and medical staff to provide excellent care
Patient and Family Advocate (Former Employee) – Asheville, NC – December 2, 2015
Since this was an inaugural position, I thoroughly enjoyed establishing the presence and need for a Patient Advocate. I made rounds on patients, worked with the hospital staff (social workers, chaplains, etc.) as well as physicians and nurses. Because there had not been a patient advocate in this particular department before, communication was a key element for the success of this position. Unfortunately, there were financial cutbacks and the job ended.
Good benefits, able to create and lay the foundation for the Patient Advocate position.
I was not introduced to the staff prior to my being employed, education was not provided to the physicians, nurses and staff as to what my role would be in the ED.