Nice co-workers but upper management was horrible
Collections Specialist Default Prevention, Chesterfield, MO - July 7, 2015
Received inbound and outbound calls for federal student loans. Learned how to help customers with their student loan debt. Management was horrible, monitored how many times and how long you went to the bathroom. Co-workers were friendly, helpful and willing to help the new Collections Reps. Hardest part of job is waiting to go to the bathroom on your break. Most enjoyable part of job was the good pay and overtime.