I worked for Mohela for 6 months. This is the worst call center I have ever worked at. I was suspended because I didn't come in on a snow/ice day. Even Though I had vacation and PTO time. They only promote the people they like it is not based off of your skills. Management micro manage, time your breaks. Insufficient training, health insurance sucks, short notice on when there is mandatory overtime, close days in advance so that you can't request off, manager doesn't provide adequate feedback for advancement.
Micro Managing, health Insurance, breaks, management