Customer Service Representative (Former Employee) – San Antonio, TX – October 6, 2017
Horrible place to work... the call center is infested with bed bugs... the management is the WORST!!!!!!!!!... do not go there they tell you one thing and then do something else!!!! Then they say 13.00 an hour but after 3 months you could make 7.25 an hour depending on your call time... you don’t have a set pay rate after 3 months
I loved the fact that they dont hold advancement from you and my supervisor is very open to any ideals i have an trust i have plenty lol. But they are very flexible with hours overtime is not a problem when working for them. An they young adult program is the best!!
Tier II Customer Service Representative (Former Employee) – San Antonio, TX – August 31, 2017
You speak to clients who use government mastercards, file reports to upper management about miss used authorizations, the hardest part of job is trying to explain wait process for unauthorized transactions,
Bilingual Customer Service (Former Employee) – San Antonio, TX – July 9, 2017
You have to share lockers with other people guy or girl. Very limited parking Bed bugs supposedly been cleaned but no and have fleas. Recruiter will not do anything in such fill out any papers, always says she is unavailable, so rude.
Automotive Information Coordinator (Former Employee) – Irving, TX – June 20, 2017
The recruiter at MMC Group was nice; but it was extremely difficult to get in contact with them. I tried contacting the recruiter at MMC Group with regards to receipt of another temporary assignment; however, was not able to speak with him until a couple of phone calls and e-mails later. The assignment MMC Group sent me to; however, was great, a Monday - Friday, 8:00 - 5:00 job.
was contacted for an interview with the employer
once the temporary position was over; I was unable to contact the recruiter
CSR (Former Employee) – San Antonio, TX – June 14, 2017
This is not A good company to work for. Payroll department has no clue what there doing. In training they give you forms to fill out for direct posit of course when payday came I did not receive my direct deposit instead they decided to send a check in the mail! Which my training manager said they don't even send checks in the mail anymore but obviously they do took me about a week and a half to even receive my paycheck and my last paycheck I still yet to receive basically this company very contradicting I don't know what they did with that paper that I put my account information on but I wouldn't trust MMC. They train you for one project but when you actually get on the phones throw you want some whole other project that you weren't even trained on and you're there stuck to figure out how to do your job the right way because you weren't even trained in that specific project do you not go to MMC one of the worst employers I've ever had
Child Support Specialist (Current Employee) – Columbia, SC – January 22, 2017
As a child support call center specialist, you encounter many different types of clients. Your day to day duties include providing information on all client caselogs, answering all incoming calls, and meeting call handling goals. The management team is incredibly scattered and differ on procedures every single day. Depending on who you talk to and what day it is, their opinions often change. There is no core communication between management and employees at all. There is also no room for promotions and the company who owns the DSS contract mistreats their employees.
Learn about state judicial system, work hours are Monday through Friday
No room to advance, no vacation time, Off on state holidays with no pay
Eligibility Specialist Randstad (Former Employee) – Denver, CO – July 25, 2015
Would come to work sign on to computer ask to see what bucket I would work in for today. Learned how to be able to jump from different tasks if needed to. Management I felt at times was good but I also feel there was sometimes miscommunication. Enjoyed working with my co workers. The hardest part of the job was when the system would go out and it would stop us from working. The enjoyable part was doing fun activities in the office.
Eligibility Specialist (Former Employee) – Glendale Co – January 22, 2015
They hired too many people. Then started making up reasons to fire people. Harassed and when complained about my Ada rights terminated for failing state test. All other tests passed 95% or better. They lie micromanage you for $10 stay away from these people!!!