Pros: sense of community, flexible hours, excellent on-the-job training
Cons: 24/7/365 operating hours, no promotions from within
Working for MobilexUSA meant being focused, quick on your feet, and most of all adaptable. Everyday was different at Mobilex and it meant being in constant contact with scores of different people.
On the surface Customer Service and Dispatch seem straight forward but the market is always changing. It was crucial to really understand the services we provided and the laws surrounding the medical field.
I learned so much about the medical industry at MobilexUSA but the biggest thing I learned was how to work with and, at times, manage people from all walks of life. I was also given the chance to develop my time management skills, my customer service skills, and my ability to work with a team.
The best part of the job was getting to talk to so many different people. We had hundreds of clients but it was so enjoyable to build up a report with them. There are also a great bunch of people working for MobilexUSA from upper management to the ground floor.