I have worked for Moda for 12 years. It takes many years to get a decent pay. The benefits are not bad. They do Micromanaging for employees that are in Customer Service, Billing, and Individual Sales, and any department on the phone. You tend to be treated with less respect, if you are non exempt verses exempt. I have worked both, Salary and hourly. It can be a fun place to work, but if you rub management the wrong way for, any reason, you will be placed on a 30 day notice, with possible termination of employment.
You do make nice friends and not so nice friends. Just like any other company, there is favoritism and you can be pointed out quickly with no compassion for from management. Management does have their favorites. It's best not to question any policy or procedure. I spoke a second language there, and was never compensated for it. No incentive whatsoever and was used as much as possible for that skill from all departments.
The most enjoyable part of the job was going home. P.S. If you don't take exactly the two 15 minute breaks or the 30 minute to an hour lunch, you will be reprimanded; meaning don't go over a minute or two over the required 15 minute break or hour lunch, only if you are non exempt. Exempt employees have it great there. Just being honest. They also only pay you for 37.5 hrs a week instead of 40 hrs a week.
The reason I stayed there so long was because I was an exempt employee and was not micromanaged, until, they changed my job to non-exempt. that is when it turned not so good.