Typical day is very busy.
Open to new ideas and be innovative.
Love and enjoy working with co-workers.
When I took over the Medicaid Team they are way behind on e-files (1448 E-Files oldest date is November 2, 2015 and majority of their reconciliations are 4 to 5 months behind. I was able to get caught up in 32 days without any overtime and one less employee.
The most enjoyable about the job is working with staff and being able to be a mentor for them to be successful.