Modis IT Employer Reviews

Created new test solutions for the call center as well as processes and scripts for customer list processing and reports.
Helped increase efficiancies in call center operations utilizing inbound and outbound blending techniques.
Created new applications for the Voice Portal / PC4 connection.
Beta tested Proactive Contact versions 4.1.2, 4.2 with Avaya – more...  Development.
Awarded “Call Center Idol” for assisting other call centers with issues by the Avaya PDS user's group.
Facilitated upgrade of current dialing platform to new versions and ran custom jobs for clients.
Attended meetings and planned multiple interfaces and upgrade plans for dialer / call center solutions.
Created lists and jobs, selections, stratagems, and trained on-site personnel.
Experience with ASA, Modular Messaging Administration, Punching down telephony, and wiring phones.
Experience updating Avaya Communications Manager trunk groups, Creating new extensions and basic administration of the ACM in a call center focus. – less

need assignments where I can get more experience. projects don't last long enough

Part of the reporting team, good atmosphere, flexible working hours, very long commute.
This was a contract position with no ending date specified.

I did not work for long so can't comment much. Team was good. management was also good. Resources were plenty

Worked for them on several occasions. They never seem to be able to establish clear lines of communication with their clients in regards to the technical requirements and expectations. Whether it is a lack of technical training on their part or simply a lazy work ethic is up for debate.

Also, BEWARE, Modis may offer you what they term "Per Diem" to – more...  compensate for a low hourly rate...but it is NOT true per diem. They deduct the per diem amount from your hourly rate...then claim it will "boost" your salary because the per diem portion is not taxable.

This will come back to haunt you in several ways.

1. Buying a hourse/car etc and need to show proof of income....the "per diem" does not count toward salary requirements

2. Need to show salary from previous job to a future employer...again see #1

3. Planning on working overtime..then it will be at the reduced rate (hourly - per diem) for those hours

4. Modis requires that you work a minimum of 4 hours in a day in order to receive per diem for that day ... so if you work 1-3 hours on a Saturday, Sunday or Holiday...you get no per diem for that day! – less

Worked with Business Development Managers who were not required to sell solutions just staffing. Positioned a sister companies solutions who wanted no part of Modis selling their solutions.

Job Lead was of poor communication and vocabulary skills. cussed at his workers daily.

Modis is a good company to work for if it's not your only place of employment. Modis promises that you will be working 40 hours a week but the truth is you might work 40 hours per month.

Very professional organization, always follows up with employees, very polite and professional. Overall a great place to work.

Quick response to resume, which is unusual in this climate. Access to Account Reps; able to get feedback to make sure performance is in the right direction