Mohawk Industries Employer Reviews

Mohawk drives self-motivation and asks for cost-savings ideas, while deriving continuous improvement projects on quality and claims reduction. All department managers are willing to help in new ideas and streamlining processes for the better of the company.

operate two machine spinning yarn on bobbins. I learned how to operate the machine better, so the yarn wouldn't lap up. Management was good. If you got a good partner that well you had a good team. When we had bad yarn, it would lab up bad on both machines. We walk all day, we got good exercise.

Typical atmosphere of a Fortune 500 company. Natural growth procession that can be achieved. Excellent opportunities to further education and learn new skills.

Training new hire employees for Customer Services in a 6 week training program with included: Learning the AS400 computer system, product knowledge of 7 different flooring products with accessories, and soft skill communication classes. Also updated material, as needed, to help support the Customer Service Team. Presented enhancement and refresher classes – more... as needed for on-going training. Maintained a good relationship with the Customer Service Supervisors to help give one-on-one training as needed for the Customer Service agents. Keeping a postive, upbeat, and energetic attitude in an enviroment that is so stressful caused by management was very challenging. But by helping/coaching someone to overcome their issue or their challenge was very rewarding. – less

Great People to work with, awesome management!! Liked the job i was doing with the company. Office closed, jobs moved to GA.

company is ok ..but there is favoritism ....also BEWARE.. 0 tolerance for mistakes even the smallest of smallest mistakes

This company does pay my bills so I can give it to them for that. Upper management is a joke..from department head to plant manager. They say they believe in safety but they assign us an unachievable workload. They make decisions about employees doing their job that they think is best...it's easy to tell someone to do something when you're not having – more... to do it yourself. Roanoke mills is the worst place to work for, management wise, that I've come across. They need to better their people skills and common sense. – less

Checking emails, helping sales reps get product assigned to orders, facilitate meetings for safety and company training, work inventory reports, performance metrics.
New upper management brought in from outside company has removed a lot of current managers and replaced them with people from their old company.
Hardest part was working the warehouse like – more... a stocking facility when it has not been set up to work that way.
The best part was helping customers and sales reps with little order emergencies that popped up from time to time. – less

Good advancement opportunities,and very safety oriented.

At Mohawk Carpet Industries, we worked one of three shifts in the customer service department - 7 a.m. to 4 p.m., 8 a.m. to 5 p.m., or 10 a.m. to 7 p.m. The day was spent answering multi-line telephones, taking orders for carpet, checking the status or making changes to the orders, filing paperwork, sending and receiving faxes, etc...I learned exactly – more... how important communication skills are. It was vital to be able to communicate with sales representatives, customers, and co-workers. – less

It was a great company to work for and the quality of training and job skills i learned were invaluable and have helped mold who i am today. I am a hard worker who is always at work and on time and give 150% each and every day!! I am able to learn anything and i learn at a very rapid pace.

great job, bad management. worked here for 9 years . Hardest part of the job was dealing with people that only care about themselves, but over time, it became easy to deal with and im a very good people person.

always something new packing carpet my supervisor was the best

fast paced, good quality work, great place to work. you can get along with everyone there

A day at work is very repetitive, come in.. take calls, go home. But the real pain is the support they give their employee's. They don't. The attendance policy is whack and most of their policies are gray. Management will do what they can to help you, but they are restricted by upper management a lot. Most of the co-workers are great, you create a little – more... family with them. The hardest part of the job is adhering to your 15 minute breaks as they give them to you, when they give them to you.. not before or after. The most enjoyable part is the people you work with. – less

Be aware they have a CUT MAN In Georgia that is willing to make a name for himself. He will go to any means neccessary to cut the budget. He closed or warehouse at one of the location on the eastern region. We were making good profit but the building we were in was $18,000 a month . That what made us look bad all they had to do was take time to look – more... the rent a cheaper place and problem would have been solved. In sted people lost there job that had been the from 6 to 20 yrs of service. A little reminder fro all Mohawk emplyoyes don't get to comfortable and try to say a much money as u can. – less

I was not a fan of the way this company did business. I did however enjoy the pay, at the time it was the most I'd ever made.

Top performing salesman of a force of 750+/- nationally.
Grew territory from 2.5 million to over 25 million while national average was 2 to 4 million. Business at this pace was exhilarating.

Worked for this employer 14 years, Was permanently laid off in June.

Job consisted entirely of making judgement calls on the quality of carpet tiles as they came off the line. I felt like it was kind of pointless alot of the time when orders that I held for quality reasons like defects were shipped anyway often solely based on urgency and size rather than giving the customer a quality product. The guidelines for what – more... is acceptable constantly change and since I work an off shift (nights), I receive little to no instruction that a change has been made. – less