Company cares very little about the welfare of employees
Event Security (Former Employee) – Uncasville, CT – October 31, 2017
Assigned working hours out of profile, had to work first, second, and third shifts every week. Management uses loopholes in their policy to pay you standard wages on "key business days" (which are supposed to pay workers time and a half). One example is that a worker can be scheduled at 11:30 PM the day before Thanksgiving and will not be compensated for the time worked on Thanksgiving day. Adding insult to injury, the company will assign you an occurrence and a half for calling out on a key business day (An occurrence is a point system to keep track of call outs, nine points accumulated will result in termination of the employee).
The company will sometimes schedule you for work less than eight hours before a previous shift on the same day.
Being labelled as "on call" such as in my case allows the company to withhold benefits such as medical, dental, or retirement, regardless if I consistently work 40 hours a week.
Having worked customer service for other companies several years before my time at Mohegan Sun, I can say without a doubt that this is the worst company I have had the misfortune to work for. If you enjoy a lack of communication between employees and management, and/or not having your voice be heard by management, you may enjoy working here.