Good intentions, but lack synergy.
Counselor (Former Employee) – Fort Worth, TX – February 13, 2014
Little time is spent building a strong team rapport, and staff is pushed to meet monthly quotas. Too often, quality is sacrificed for hitting the numbers, which then leads to poor customer service, performance audits, and unsatisfied business client.
The company does promote a positive work environment, and attempts to stay connected via informational community blogs, and point based reward system. However, use of the reward system varies greatly by individual manager's taste.
Jobs are not hard, remedial training can be excessive, poor flow of workflow information between departments, and little to no room for advancement. Yet, pay is pretty good for this small company, the company does strive to absorb costs for increased health care premiums yearly, and matches 401k contributions handsomely.