Find companies:
MoneyGram
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
20 reviews

MoneyGram Employer Reviews

Company Attributes

  • Compensation/Benefits
  • Management
  • Job Security/Advancement
  • Job Culture
  • Job Work/Life Balance
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Frustrating
Sr. Manager Manager (Current Employee), Dallas, TX – April 24, 2013
Pros: people
Cons: everything
Lacking in Leadership at the mid-level. Assume upper management is good but have almost no exposure to them. No documented policies and procedures. Tough to navigate.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
A fun and diverse culture
Information Technology Technician (Current Employee), Lakewood, CO – April 2, 2013
Pros: diverse workplace
A typical day involves taking numerous calls regarding customer and agent troubleshooting. I've gained much knowledge; including compliance laws, international requirements, and consumer tendencies.
Management is always willing to listen and assist when needed. My co-workers are great colleagues and always assist each other. The hardest part of the – more... job is staying up to date with the constantly changing procedures. The most enjoyable part of the job is working with people from around the world. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Lack of communication
Analyst (Current Employee), Frisco, TX – March 26, 2013
The work is not challenging for one who has compliance and or law enforcement experience. New graduates would be an ideal candidate for the positions located in Frisco, Texas.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Over all a good company and many nice people but future is not bright
Sales (Former Employee), Minneapolis, MN – March 15, 2013
Running on old legacy system with patch work. $0 R&D budget so no new products to meet the market demand. Nothing innovative. It is like trying to sell cassette tapes but market switched to digital player.
Still a very good company to work for. A lot of nice people.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Job shadowing encouraged.
International Settlement Specialist (Former Employee), Lakewood, CO – February 6, 2013
Pros: great benefits
Cons: early work hours
Very diverse company. Daily contact with other countries. Company opened 24/7 every day of the year.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
More then just money orders
Office Assistance Clerk (Former Employee), Saint Louis Park, MN – October 23, 2012
Pros: learned about what moneygram did besides money orders.
Cons: did my best and was still discharged.
A typical day was steady and busy

Learned about working in a mail room / post office

Great department manager.

Best part was delivery mail to all of the different departments.

Hardest part of the no help with the really heavy lifting.
Was this review helpful?  YesNo (2) Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Employee and Customer Driven Company
Compliance Analyst (Current Employee), Dallas, TX – October 7, 2012
The company is customer and employee focused.Training is extensive for employees and employees are rewarded periodically for job performance.
Was this review helpful?  Yes (3) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Working experience at Moneygram was great.
NET Lead (Former Employee), Minneapolis, MN – October 2, 2012
For freshers it provides a strong background knowledge on finance domain.
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great company to work with. A lot of opportunity for people with the will to work hard and adapt to a constantly changing environment
Compliance Analyst/Fraud Investigator (Current Employee), Dallas, TX – September 1, 2012
Pros: fast paced environment, a lot of autonomy to make decisions based on your specific area of expertise, feedback and out of the box thinking is encouraged.
Cons: dallas trafffic
• Monitor and analyze transactional data for the identification of patterns and trends of questionable and/or suspicious activity as it relates to risks associated with the Bank Secrecy Act (BSA) violations, money laundering, fraud, terrorist financing and global sanctions lists.
• Marshal documentation to support reviews of potentially suspicious activities. – more... File appropriate government reports (based on jurisdiction), interpret findings and refer them for additional investigation or make a determination not to file based on decision matrix criteria as well as personal and professional experience.
• Conduct investigations involving written and verbal communications with agents, customers, law enforcement and MoneyGram employees.
• Stay abreast of risks, patterns and trends associated with the Anti-Money Laundering (AML)/Fraud areas and tools and techniques for analysis and trend identification
• Independently perform confidential research and analysis of financial transactions to evaluate suspicious and/or unusual activity. Utilize a variety of analytical techniques and computer systems to make informed decisions concerning consumer transaction patterns and work independently with minimal supervision inside a team environment.
• Perform verification for various entities that hit either the global watch list or internal deny list through investigation or interview. – less
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great but busy place to work
Customer Care Representative (Former Employee), Lakewood, CO – August 22, 2012
Pros: good team atmosphere
Great training program, busy place, some times as many as 200+ calls in que, Learned alot about money orders and how handled
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fun place to work
Customer Service Representative (Former Employee), Lakewood, CO – July 30, 2012
Large call center with many different nationalities.

Friendly staff and a lot of room for advancement
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Executive Assistant
Senior Administrative Assistant (Former Employee), Miami, FL – July 21, 2012
Pros: location
Cons: bad management
bad management; no sharing of information with employees;
Was this review helpful?  Yes (1) No (1) Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great coworkers and work environment
Partner Integrations Associate (Current Employee), Lakewood, CO – June 12, 2012
There are many long time employees at MoneyGram. I love the people I work with in the office.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
GREAT ENVIORMENT WITH GREAT WORK INCENTIVES
POSITION CUSTOMER CARE REP, SUP (Former Employee), Lakewood, CO – May 1, 2012
Pros: working with many diffrent ethnicities
Cons: cutbacks
MONEYGRAM WAS ON THE CLOCK FROM THE TIME YOU LOGGED IN YOU WERE ON CONSTANT PHONE CALLS DEALING WITH MANY CUSTOMERS WIRING MONEY . I LEARNED ALOT FROM THIS COMPANY DIFFRENT CURRENCY ALOT OF LAWS DEALING WITH FRAUD AND THE FEDERAL TRADE COMMISSION.MANGAMENT WAS GREAT ONE ONE TEAM PLAYERS . THE HARDEST PART OF THE JOB WAS NOT BEING ABLE TO EMPATHEIZE – more... MORE WITH FRAUD CONCERNS THE MOST ENJOYABLE PART WAS LEARNING DIFFRENT CULTURES WITH CUSTOMERS ON THE PHONE AND CO WORKERS – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Flexability work enviroment
Compliance Reporting Specialist (Current Employee), Lakewood, Colorado – April 6, 2012
Pros: flexible scheduling
Cons: managment does not take accountability, lack of leadership, no team effort
Being a single mother, this company gave me the oppotunity to work different shifts to help accomodate my other duties being a single mother.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great people and fun to work locally but have a global impact!
Recruiter (Current Employee), Minneapolis, MN – February 27, 2012
As a recruiter on the HR team I work with many leaders from IT, Compliance and all other areas. I have truly enjoyed each one and feel the strongest asset for MoneyGram is the people that work here. I also enjoy working for a mid-size company that has business all over the world.
Was this review helpful?  YesNo (1) Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Sometimes loving your job is not enough.
Compliance Reporting Specialist II (Current Employee), Colorado – January 7, 2012
Pros: flexible schedule.
Cons: low raises.
I truly loved my job at MoneyGram. However, there was a constant shroud of uncertainty in the department. There were closed doors and rumors. Also, the lack of advancement opportunities was discouraging.
Was this review helpful?  Yes (7) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
nice work place
customer care exe/ computer operator (Former Employee), ahmedabad – March 11, 2013
*Telephone operator
*Administration related work
*Daily report
*Maintenance of attendance report
*Maintained smooth relation with customers and important client.
*Looking after front office
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Business Analyst
Business Systems Analyst (Current Employee), Minneapolis,MN – September 4, 2012
TECHNICAL SKILLS:

Languages : C++, HTML, SQL.
Data Base : MS Access, Oracle, SQL Server
Methodologies : SDLC, Agile, Waterfall, Scrum, JAD
Reporting Tools : SQL Server Reporting Services using BIDS 2008
Operating Systems : MS-DOS, Window XP/Windows 7,
Software : MS Office Suite 2007/2010 (Word, Excel, Access, PowerPoint & Outlook), MS Visio 2010, MS – more... Project 2010, MS SharePoint 2010, Rational Rose, Adobe Acrobat – less
Was this review helpful?  YesNo (1) Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
satisfait pendant les 6 mois passé en entreprise
agent de caisse (Former Employee), paris – November 28, 2012
Pros: plus proche de chez moi
Cons: j'ai eu l'impression de faire les mêmes choses tout les jours j'aurai aimé exercé d'autres taches
une journée de travail typique à la base
une personnel sympa, rigoureux
Was this review helpful?  YesNoComment

About MoneyGram

MoneyGram International, Inc. (MoneyGram) is a global payment services company. The Company’s products include global money – Read more