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MoneyGram
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54 reviews

MoneyGram Employer Reviews

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Good Pay, Stagnant Career
Compliance Analyst II (Current Employee), Frisco, TXOctober 15, 2013
Pros: nice people, interesting work
Cons: lack of growth opportunities
The pay is pretty good at MoneyGram but there is limited career mobility.
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Very regimented.
Customer Service (Former Employee), Denver, COOctober 3, 2013
Pros: tons of overtime/money
Cons: had to work a few holidays but was compensated nicely.
Helping banks and customers (in my case from Germany) with money transfers to destinations all over the world.
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Not available at this time
Corridor Development Manager - US & Canada (Current Employee), Los AngelesSeptember 24, 2013
Lots of different responsibilities
Lots of internal and external stake holders
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Great place to provide a service to consumers in need
Senior Product Solution Manager (Former Employee), Dallas, TXSeptember 6, 2013
Pros: very satisfying work
Cons: new management and location of home office
Lot's of opportunity to contribute to product and process that makes life easier for the unbanked population.

Great team atmosphere with opportunity to grow and advance.
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Good company, good people, good experience
MANAGER, GLOBAL COMMUNICATIONS (Current Employee), Dallas, TX; Los Angeles, CAAugust 1, 2013
Pros: good people
Cons: work life balance
MoneyGram is a good company in a growing money transfer industry. Management provides strong vision and the people are great.
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Nice place to work
Settlement Operations Specialist (Former Employee), Brooklyn Center, MNJuly 11, 2013
I enjoyed my job there. The company was doing a lot of downsizing during my time.
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WFM
WFM Analyst (Former Employee), Lakewood, COJuly 1, 2013
Cons: the management and employees
Do not work for this Company/Dept. if you can help it. The WFM dept is a mess and the people are immature and extremely rude and mean back stabbers. If you have a current job and can tolerate it a little bit longer, keep it and keep looking. This position was one of my biggest dissapoints in my career.
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good company
Customer Service Representative (Former Employee), Lakewood, COJune 24, 2013
The best part while working at MoneyGram was talking to people from different countries around the world. Fun environment.
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Great people to work with.
Senior Account Reconciler (Former Employee), Minneapolis, MNJune 10, 2013
Pros: flexibility of my time for family.
Cons: company layoffs with possibility of relocation.
Started with the company when they were just a small organization
Over the years the company has grown into a large international
organization #2 in their field.
Provided me with many years of job security plus multiple members of my family.
Reconciled large bank accounts involved in the clearing side of financial institutions. Notified Cash Management – more... members of investment availability.Was the go to person for other team member problems and office equipment problems. Maintained Record storage of time sensitive material.
Assisted other departments in problem solving.
Filled in at times with customer service and reception duties.
Have always enjoyed dealing with people. – less
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Frustrating
Sr. Manager Manager (Current Employee), Dallas, TXApril 24, 2013
Pros: people
Cons: everything
Lacking in Leadership at the mid-level. Assume upper management is good but have almost no exposure to them. No documented policies and procedures. Tough to navigate.

July 2, 2013

Very true - No documented policies and procedures to follow. Rules are made up as we go .

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A fun and diverse culture
Information Technology Technician (Current Employee), Lakewood, COApril 2, 2013
Pros: diverse workplace
A typical day involves taking numerous calls regarding customer and agent troubleshooting. I've gained much knowledge; including compliance laws, international requirements, and consumer tendencies.
Management is always willing to listen and assist when needed. My co-workers are great colleagues and always assist each other. The hardest part of the – more... job is staying up to date with the constantly changing procedures. The most enjoyable part of the job is working with people from around the world. – less
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Lack of communication
Analyst (Current Employee), Frisco, TXMarch 26, 2013
The work is not challenging for one who has compliance and or law enforcement experience. New graduates would be an ideal candidate for the positions located in Frisco, Texas.

July 2, 2013

The most uninspiring leadership I have had the misfortune to work with. Managers complain about the company's lack of documented procedures and policies , and actually encourage employees to look elsewhere for opportunites.

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Over all a good company and many nice people but future is not bright
Sales (Former Employee), Minneapolis, MNMarch 15, 2013
Running on old legacy system with patch work. $0 R&D budget so no new products to meet the market demand. Nothing innovative. It is like trying to sell cassette tapes but market switched to digital player.
Still a very good company to work for. A lot of nice people.
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Job shadowing encouraged.
International Settlement Specialist (Former Employee), Lakewood, COFebruary 6, 2013
Pros: great benefits
Cons: early work hours
Very diverse company. Daily contact with other countries. Company opened 24/7 every day of the year.
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More then just money orders
Office Assistance Clerk (Former Employee), Saint Louis Park, MNOctober 23, 2012
Pros: learned about what moneygram did besides money orders.
Cons: did my best and was still discharged.
A typical day was steady and busy

Learned about working in a mail room / post office

Great department manager.

Best part was delivery mail to all of the different departments.

Hardest part of the no help with the really heavy lifting.
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Employee and Customer Driven Company
Compliance Analyst (Current Employee), Dallas, TXOctober 7, 2012
The company is customer and employee focused.Training is extensive for employees and employees are rewarded periodically for job performance.
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Working experience at Moneygram was great.
NET Lead (Former Employee), Minneapolis, MNOctober 2, 2012
For freshers it provides a strong background knowledge on finance domain.
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Business Analyst
Business Systems Analyst (Current Employee), Minneapolis,MNSeptember 4, 2012
TECHNICAL SKILLS:

Languages : C++, HTML, SQL.
Data Base : MS Access, Oracle, SQL Server
Methodologies : SDLC, Agile, Waterfall, Scrum, JAD
Reporting Tools : SQL Server Reporting Services using BIDS 2008
Operating Systems : MS-DOS, Window XP/Windows 7,
Software : MS Office Suite 2007/2010 (Word, Excel, Access, PowerPoint & Outlook), MS Visio 2010, MS – more... Project 2010, MS SharePoint 2010, Rational Rose, Adobe Acrobat – less
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Great company to work with. A lot of opportunity for people with the will to work hard and adapt to a constantly changing environment
Compliance Analyst/Fraud Investigator (Current Employee), Dallas, TXSeptember 1, 2012
Pros: fast paced environment, a lot of autonomy to make decisions based on your specific area of expertise, feedback and out of the box thinking is encouraged.
Cons: dallas trafffic
• Monitor and analyze transactional data for the identification of patterns and trends of questionable and/or suspicious activity as it relates to risks associated with the Bank Secrecy Act (BSA) violations, money laundering, fraud, terrorist financing and global sanctions lists.
• Marshal documentation to support reviews of potentially suspicious activities. – more... File appropriate government reports (based on jurisdiction), interpret findings and refer them for additional investigation or make a determination not to file based on decision matrix criteria as well as personal and professional experience.
• Conduct investigations involving written and verbal communications with agents, customers, law enforcement and MoneyGram employees.
• Stay abreast of risks, patterns and trends associated with the Anti-Money Laundering (AML)/Fraud areas and tools and techniques for analysis and trend identification
• Independently perform confidential research and analysis of financial transactions to evaluate suspicious and/or unusual activity. Utilize a variety of analytical techniques and computer systems to make informed decisions concerning consumer transaction patterns and work independently with minimal supervision inside a team environment.
• Perform verification for various entities that hit either the global watch list or internal deny list through investigation or interview. – less
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Great but busy place to work
Customer Care Representative (Former Employee), Lakewood, COAugust 22, 2012
Pros: good team atmosphere
Great training program, busy place, some times as many as 200+ calls in que, Learned alot about money orders and how handled