Monro Muffler/Brake Employee Reviews

Found 67 reviews matching the search
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Great place to work
Manager (Current Employee) –  MichiganAugust 16, 2017
I have been in the company for 6 years, starting as a store manager and moving up the management ladder. This is a honest company that allows all employees to build a future.
Pros
ability to grow
Cons
Long business hours
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Do not work here
Assistant Manager (Former Employee) –  Buffalo, NYJuly 18, 2017
Where do I start......lets start with 0 time for lunch breaks, say goodbye to your weekends and holidays ( except christmas, thanksgiving and easter). Your hourly pay will drop without any notice if your productivity is low. I would not recommend anyone to work for this company. If you change the letters around in Monro you get moron. That's what you'd have to be to work there
Pros
None
Cons
Everythig
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Awful place to work
Service Manager (Former Employee) –  Mt. Pocono, PAJuly 15, 2017
Long hours, Awful work environment and job culture. expected to produce high volume with incompetant employees.... (example) three so called mechanics that weren't qualified to change light bulbs.
Pros
none
Cons
long hours..upper management lacking
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Not a good place to work
Inspection Technician (Current Employee) –  Erie, PAJuly 13, 2017
Monro is a company full of liars who are all cutthroat ppl I don't know how many times I was lied to about everything and with the recent management change things r probably gonna get worse...if u don't fit in with their lil groups they put u out.......no work..no jobs....no money just sit around doing nothing
Pros
Working on personal vehicle on days off
Cons
Everything else
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Monro muffler warehouse
Warehouse Stocker (Former Employee) –  Rochester, NYJuly 12, 2017
Mostly entry level hires, no begining benefits, minimum wage, rude workers, time critical, you really feel like a "number" here. Your speed in collecting ordered determines your employment.
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Worst place to work....EVER
Store Manager (Former Employee) –  PennsylvaniaJuly 5, 2017
This is a money hungry company that does not care about the safety of it's customers as long as the Store Manger/Asst. Manager are pushing outrageous sales on their poor customers.
This is the place to work if you like working 60+ hours a week for minimal pay and upper management who have no clue about working on the cars themselves. They are just worried about the sale.
Pros
Nothing
Cons
The entire business
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Horrible Plain & Simple
Manager (Former Employee) –  Canton, OHJune 22, 2017
Let's start with this, if you have a family or really anything outside of work, kiss t goodbye! You will work 12hrs a day, everyday including Sundays! Corporate Office big wigs will tell you how to do your job and when you do it and it fails, they say you didn't do it. Pay is HORRIBLE! Your salary which comes out to below minimum wage. Store Staff is normally pretty cool, but the big wigs are pencil pushers who don't care about you. Equipment for the techs is OUT DATED! They say you can get bonuses and yet they make the bonuses impossible to get so they don't have to pay you. Monro and Mr Tire is such a pitiful excuse for a company.
Pros
Cool store staff
Cons
Long hours, no pay, no bonuses, upper management rude and bullies
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face paced and very upbeat
Head Technician (Former Employee) –  Auburn, NYJune 15, 2017
a very fast paced place to work and will make you driven and a hard worker. It will teach you time management skills and training in all aspects of automotive world. will teach you to be consistent every time you touch a vehicle to give customers the best service available.
Pros
doing what i love
Cons
hard work long hours, fast paced
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nice people to work with
Assistant Store Manager (Former Employee) –  3222 Delaware aveMay 23, 2017
I loved working on the cars and creating a relationship with the customers and learned a lot about sales and having great customer service just couldn't continue to work for Penny's.
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See other reviews.
Store Manager (Former Employee) –  Solon, OHMay 16, 2017
Worked for 11 months. Cleaned up shop and inventory. (total mess) First months were mostly comebacks from untrained techs.Hard to get good help with the poor pay. Spent many hours training technicians. Market Manger is a joke. His best assets would be lies and ripping off the public. Don't even think of getting sick or having an event during open hours. No time off allowed. Could not hit last years numbers with half the technicians so you can guess what happened.
Pros
none
Cons
No home life, long hours, no sick time.
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Average tire shop with good people
General Service Technician (Former Employee) –  Mt. Airy, MDMay 12, 2017
Good little shop. Great for anyone looking to get a start in the automotive field. Pay is as low as they can get away with and work conditions are not the best.
Pros
On the job training
Cons
Dirty shop, long hours, low pay
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Its not bad to work for
Asst. Manager (Current Employee) –  Harrisonburg, VAMay 12, 2017
Not bad as corp. But just don't trust people at stores some stores are good some are bad they like to hire of the street before promoting people with in the store
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Poor management
Automotive Technician (Former Employee) –  Broome County, NYMay 11, 2017
Very hard company to work for. Its was good for learning purposes but not as a career. Very poor management all round. You do want they want our go home. There moto was ripe people off so they get more money in there pockets
Pros
Learning
Cons
Dead end job
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Blood suckers
Manager (Former Employee) –  Monroeville, PAMay 8, 2017
This company uses people, they hire drug addicts who are in rehab. Bad situation- lot of moving around of techs.
They expect the impossible of staff. Shortage of techs to perform work needed to grow.
Pros
not much to say
Cons
time off
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Ok pay if your a manager not as a tech
Store Manager/Service Manager (Current Employee) –  Winsted, CTMay 2, 2017
Huge turn over rate no family work balance expect 12hr work days and almost never able to get a lunch. Benefits are not bad. Upper management is ok.
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Poor place for an experienced Tech
Assistant Manager/Technician (Current Employee) –  Erie, PAlApril 28, 2017
As a starting job its fine but if you are experienced you will not make enough to justify being there. The hours are long and everyone expects you to live monro working 12 hours or more a day and most of it off the clock. They change your pay rate as they see fit. Upper management will lie to your face and tell you anything you want to hear but never follow through. Equipment is poorly maintained if at all. I could go on and on.
Pros
Discounts on parts for my cars
Cons
Little or no breaks even though you are deducted a 30 minute lunch every day. Pay is poor, store manager edits your clock time to before you actually left, poor equipment maint.
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Great location
Technician (Former Employee) –  Lawrence, MAApril 25, 2017
Location brings business because they are open 7 days a week.
The workers cleaning the place themselves including the maintenance of tools and other things which are needed to run the place.
Pros
location
Cons
better background checks should be done
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If you need a job, take it, but continue to look
Manager (Former Employee) –  MarylandApril 21, 2017
I was a mr tire manager and i worked my tail off to be fired for daring to seek medical help after being assaulted by an employee. Most of the management, in this market anyway, have substance abuse problems, and some of the upper management are convicted felons. Stay away from this company
Pros
None
Cons
To many to list
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Lying stealing a-holes
Store Manager (Former Employee) –  Cuyahoga Falls, OHApril 20, 2017
First off, $30.00/hr is B.S lie! You can't make anywhere near that! If you have a family or like some time off they could care less! Went from a tech to store manager in a month, didn't get my "promised bonuses" which are complete lies. District manager has a family and gets to spend all of his time with his family, then harasses you cause he's not making money! Biggest scam joke ever!!
Pros
Nothing at all
Cons
Everything!
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Horrible place to work
Automotive Technician (Former Employee) –  New London, CTApril 11, 2017
Very bad work environment, Hourly pay is a joke, very hard to make commission to make a good weekly paycheck. Sales writer has a hard time selling work.
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Overall rating

1.9
Based on 68 reviews
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Ratings by category

Work/Life Balance
1.8
Compensation/Benefits
1.8
Job Security/Advancement
1.9
Management
1.8
Culture
2.0