Monro Muffler/Brake Employee Review

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Shop functions
Assistant Manager (Current Employee) –  Cincinnati, OHSeptember 12, 2013
My shop I work for is not so bad, however the higher management needs much improvement. The store buildings are falling apart such as the drywall is crumbling down, the outside walls are in desperate need of painting, and the equipment is never repaired as requested. A typical day at work is usually slow and now the employees hours are being cut so productivity is thinning each day.
Pros
No comment
Cons
I drive thirty minutes one way, my checks are getting less and less each pay period.
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Unbalanced work/life ratio.
Store Manager (Former Employee) –  Syracuse, NYFebruary 13, 2018
Managers for Monro in the Syracuse market will be expected to work 12 to 14 hours days, 6 days a week, depending on store location, sales, and staff. Expect to be lied to about pay and bonus, Managers are micromanaged by phone with little upper management support and timely response. If you are an honest tech/service writer, be prepared to be frustrated, as service/sales are encouraged and expected to be padded/excessive. Customer service is gauged by size of repair bill. One good thing about Monro is all work is under warranty, so choose your techs wisely. This is a good opportunity to network and make new contacts as managers are in stores for more than half the day.
Pros
Networking/contacts
Cons
Long hours and pay irregularites
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Ok
Auto Technician (Current Employee) –  Akron, OHFebruary 11, 2018
Entry level job, not a place for experienced technicians. I would recommend monro to a lube tech looking to build experience.. Other than that. I wouldn't recomd
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Overall rating

2.1
Based on 103 reviews
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Ratings by category

1.9Work/Life Balance
2.0Compensation/Benefits
2.1Job Security/Advancement
2.1Management
2.1Culture