Monro Muffler/Brake Employee Review

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asst.manager
asst manager (Former Employee) –  fitchburg,ma /leominster,maNovember 2, 2013
horrible upper management ..no involvement from upper management ..no employee recognition ..not worth the pay nor the heada ches that could be simple fixes that turn into monthly projects..
Cons
no compensation for hard work..horrible management ..
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fun
Mechanic (Former Employee) –  Rochester, NYFebruary 20, 2018
i learned alot here. lots of cars to come in most of the time. The workers were great and good people. lots of moving the cars in and out and always something new to learn.
Pros
good people, lots of jokes, new stuff to do
Cons
short breaks lots of rushing
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Unbalanced work/life ratio.
Store Manager (Former Employee) –  Syracuse, NYFebruary 13, 2018
Managers for Monro in the Syracuse market will be expected to work 12 to 14 hours days, 6 days a week, depending on store location, sales, and staff. Expect to be lied to about pay and bonus, Managers are micromanaged by phone with little upper management support and timely response. If you are an honest tech/service writer, be prepared to be frustrated, as service/sales are encouraged and expected to be padded/excessive. Customer service is gauged by size of repair bill. One good thing about Monro is all work is under warranty, so choose your techs wisely. This is a good opportunity to network and make new contacts as managers are in stores for more than half the day.
Pros
Networking/contacts
Cons
Long hours and pay irregularites
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Overall rating

2.1
Based on 104 reviews
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1.9Work/Life Balance
2.1Compensation/Benefits
2.1Job Security/Advancement
2.1Management
2.1Culture