There are plenty of good & not so good things to say.
They do like to keep it running as a family business but have forgotten about developing their biggest assets- training & improving their employees; pay increases; & changing the management style.
People stay for 1 or 2 reasons: so under paid they cant afford to change or move on - or they just are content doing the same thing eternally.
If you are content, Lord Bless you.
If you are intelligent, talented, forward focused, change embracing, wanting to learn & grow, this is not the best fit.
I had (& hope) that their will be significant changes with the Merger with Corporate Travel Management.