It's was like working a family business
Head Porter/Assistant Turn Technician (Former Employee) – Reisterstown, MD – November 3, 2017
A typical day was completing the work order the residents requested on a daily bases, like a leaking faucet, air condition problems, plumbing, carpentry, grounds and snow removal when necessary. I learned to do the job right the first time and following the directions of my Regional Maintenance Supervisor. This taught me to be very detailed which helped me to produce a good quality Turn to make the apartment satisfying to our future residents. This was very rewarding to me. The staff was very friendly. It was like working a family business. We all helped each other complete tasks and special projects when needed. We were a Team.The hardest part of my job was disappointing the residents when supplies didn't come in as scheduled and the move in had to be delayed. The company benefits such as paid vacations and retirement benefits were a major deal breaker for my family. The most enjoyable part of my job was seeing and hearing how pleased the resident are with the quality of service the company and I provided. I often attended company gatherings and webinars to learn more about the industry. The staff members all worked very well together for the common goal which to make the residents and future residents happy with their new home.