Morneau Shepell Employee Reviews

Found 50 reviews matching the search
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very fast paced environment
Insurance Verification Specialist (Former Employee) –  Atlanta, GAFebruary 16, 2017
medical billing and coding insurance verification for different policies demographics for all customers health insurance specialist are responsible for processing medical insurance claim form 5500 , medical coding maintaining patient records,assisting patients in obtaining and understanding medical benefits (eob) communicating with varies departments keeping them updated, heavy call volume great patients collect co pay
Pros
learn something new every day
Cons
changes every day
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No
Benefits Administrator (Former Employee) –  Dunwoody, GAFebruary 2, 2017
I would not recommend anyone to work here because they are not straight forward with you, they claim that they are growing but no growth. Could never keep a contract and there is internal fighting with management.
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Great Learning But Be Careful
Benefits Specialist (Former Employee) –  Dunwoody, GAJanuary 27, 2017
Great Learning Experience For Dealing With Members But Management Is Terrible You Perform Well & Your Job Is Always At Risk. Not a Stable Work Secure Job Be Careful. They Fail To Realize The Meaning Of Hippa Guidelines So They Create Their Own. Good Luck Great For 90 days Then They Slice You.
Pros
Experience Is Good For Learning About Benefits
Cons
Back Stabing Work Enviornment, While They Make Up Structured Rules As They Go Along.
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Good place to work
Administrative Assistant/Billing Analyst (Current Employee) –  Atlanta, GAJanuary 17, 2017
Morneau is a great company to work for, but there is a big room for improvement. They are coming to the US to be as solid as they are in Canada, and they still have a long way for that.
Pros
Great people
Cons
not much opportunities to grow
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Customer Service Sup, SME and Rep
Supervisor (Former Employee) –  Atlanta, GADecember 30, 2016
Great place to work. Upper management frequent changes. Other than that I am appreciative to have worked for a company that recognize there people from the top down.
Pros
great place to work
Cons
assignment ended with contract
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High-School in eh Ghetto
Member Services Representative (Former Employee) –  Dunwoody, GADecember 26, 2016
There are SOME individuals who are professional, respectful & courteous. However, there is no fostering of being a TEAM, regardless of your differences. It's like walking into an urban high-school. Cliques all around. I'm very disappointed. If one of the Directors of the Call Center leaves, then there is a HUGE problem. It's usual non-manegerial employees who leave, not upper Management. If upper management is leaving in a place, then you KNOW there are some very SERIOUS problems there.
Cons
Hostile work environment
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Looking for a Job not here f
CSR - Customer Service Representative (Former Employee) –  Pittsburgh, PADecember 6, 2016
I was told there were 11 opening at this site . I was assured constantly that some of the people from my training class would be hired . This was a new client and at least 50 people would be need to support the client. After working all day the Monday after Thanksgiving I received a call on my cell phone saying not to return.
Management was not the best,
I was lied to from the start about the pay and the hours
Pros
Friendly atmosphere
Cons
Short breaks and long time between breaks
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great people no growth
Customer Care Professional (Former Employee) –  Saint Petersburg, FLOctober 26, 2016
good job, wonderful people but management was always changing and company had no true room for growth. was willing to coach you on your mistakes and train you the correct way.
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Great Company
Business Analyst/Test Execution (Former Employee) –  Atlanta, GASeptember 21, 2016
Morneau Shepell is a great company that is growing its footprint in the US. It was a pleasure working for Morneau. The management make work/life balance a priority with good compensation and benefits packages with a friendly environment.
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Customer Finance Department Manager/Customer Finance Representative
Member Service Representative (Former Employee) –  Atlanta, GASeptember 19, 2016
Roll has several different components.
Member Point of contact.
Support roll.
Typical day varies.
Management is average.
Co-workers are interesting.
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Its WAS great
Receptionist (Former Employee) –  Atlanta, GASeptember 16, 2016
It used to be a great place to work. The turnover rate is ridiculous. They don't value the employee at all. There is the regular call center mess. The only good thing is the benefits
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You'll be sorry
Benefits Specialist/Team Lead (Former Employee) –  Atlanta, GAAugust 9, 2016
Management is a joke, its one department vs the other department and nothing gets done and the customers are beyond irate!!!!! This is a american sweat shop with idiots running it. The hardest part of the job was just coming to work. the most enjoyable part of the job is when i quit. I learned that idiots come in all forms, color and sizes.
Pros
I GOT A PAY CHECK
Cons
THE COMPANY
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Very good company to wor with
Senior QA Analyst (Current Employee) –  Alpharetta, GAAugust 7, 2016
Tea is aamzing,good work/life balance
the co workers are mamazing
they concentrate on team mates and their work life balance which is amazing
no pressure related to the work.Everything is handles in a proper way
Pros
Good Team
Cons
None
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Contract
Broker support Specialist (Former Employee) –  Sandy Springs, GAJuly 16, 2016
Temporary position. Can definitely stand for improvement. Great location. Needs more direction from upper management.
Pros
great location
Cons
professionlism
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Overall a good company
Client Service Manager (Former Employee) –  Atlanta, GAJune 14, 2016
Good company. Excellent Health and Welfare benefits for employees. 100% vested in 401k on day one. Very little to no training for existing employees who are fortunate to move on to other roles. Very demanding clients (both outsourcing and SaaS/Implementation). All employees tend to be in a "figure it out" mode.
Pros
Excellent health and welfare benefits, great comraderie
Cons
Little to no training (no training and development department)
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Friendly and fun workplace
MEMBER SERVICES REP (Former Employee) –  Pittsburgh, PAMay 10, 2016
Working at Morneau Shepell was a great experience. Although I was only a temp they made me feel like a part of the family. Everyone was always kind and helpful and the management was great.
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Nice People
Senior Manager, Financial Operations (Former Employee) –  Atlanta, GAApril 14, 2016
I really enjoyed the people that I worked with and miss the opportunity to be part of the company's growth plan in the coming years.
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Nice Office Setting
Client Benefit Manager (Outsourcing) (Current Employee) –  Atlanta, GAMarch 22, 2016
As a Health & Welfare manager, the job is very demanding. The company was short on resources, which caused us to be pulled into other projects on top of our normal daily responsibilities.
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Fun place to work with little opportunity for advancement
Email Correspondent - Temporary (Former Employee) –  Atlanta, GAMarch 11, 2016
This was a temporary position with the opportunity to become permanent. Due to the company losing their contract with the state of New York, my position was eliminated. A typical day was to respond to incoming emails from brokers regarding address changes, benefits updates, commission statements and etc.
Pros
Coworkers were helpful and a delight to work with
Cons
Mismanaged, loss of company contract, resulting to me being laid off
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Great People
Call Center Trainer (Current Employee) –  Atlanta, GAMarch 4, 2016
Great Company to work for! Wonderful environment, love the benefits. My coworkers are like family so it makes for a great work day. On a typical day, expect to be very busy with the members.
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Overall rating

3.0
Based on 140 reviews
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Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
2.9
Job Security/Advancement
2.5
Management
2.6
Culture
2.8