Samsung Experience Consultant (Current Employee) – Woodland Hills, CA – November 7, 2016
A lot of great managers that help motivate and empower the employees. As a samsung experience consultant, you make the brand your own. You have to balance sales, while also taking care of existing customers and their issues. You have a great team as well as BestBuy staff to further increase the relationship between the two brands. Samsung aims to create lifelong brand advocates through innovation, and this position definitely helps you create those relationships with customers.
One of the most unorganized companies I've ever worked with
Brand Ambassador (Former Employee) – Wisconsin – November 4, 2016
I was employed by Mosaic for a few months. When I first got hired, it was like pulling teeth trying to get all my paperwork for them to start work. When I would run into an issue, I'd try e-mailing and calling multiple people and half the time the email didn't work or the people on the phone never answered. Then when all my stuff was sent in and I worked, the week I was to be paid a lady called me and told me I never sent my proof of identification (They lost it!). I was outraged.
I also have been called to work several events and when I call back and tell them I'm interested they say they'll call back in a little while to talk further and then never do.
They also neglect to tell you if your put on as a back up or not so the first event I worked, I drove an hour to, showed up, and they sent me home right away.
For being a company in marketing and promotions, their communications skills are by far the worst I've ever seen in a company. Do not work for them unless you enjoy getting frustrated at their employees.
Good pay for events
Never call back, poor communication, Faulty website, unreliable employees
The hardest part of the day for mw working at best buy is not having direct access to the keys for the phones the costumers wanted. Only best buy employes are able to open up the cabinets to access the phones for costumers. It'd hard for me because i know it annoys them when i constantly ask them for the keys throughout the day.
Market Ambassador- Microsoft Windows Phone Program (Former Employee) – Tampa, FL – August 15, 2016
May be a little bias being as how I was laid off but opened the doors to other opportunities. Management on my program was great. Lots of driving so much wear on your car. Must be able to handle stress and change and the fly. Most fun job I've ever had wold work here again if was guaranteed for longer than just 1 year contract.
I was unsupervised the majority of the time in the field
Consumer Centric Field Marketing Representative (Former Employee) – Irving, TX – August 3, 2016
I enjoyed being unsupervised and comfortable to do the job i needed to do. I enjoyed the travel from Retailer to Retailer. The pay was not the best, and their was no indication of possible advancement within the corporation. I enjoyed seeing and working with the Retailer employees.
I was unsupervised the majority of the time in the field.
Lead Samsung Experience Consultant (Current Employee) – Niles, OH – July 12, 2016
It's a very fun and progressive environment was a suitable amount of vacation time in paid holidays. I wish there more options available for those who want to move out of customer facing positions in Samsung Program in Best Buy.
Paid Holidays, Vaction time, Bonus
No leadership development programs are available for those who want to move up
Sec (Former Employee) – Jackson, MI – June 3, 2016
If you don't mind always having scheduling issues then this is the place for you. Poor management Always conflict with bestbuy management Only 20 hours a week No time off will not work with school schedule Only part time available no room for growth of a lead position happens to open you have to travel out of town.