The caliber of people working for Mosaic is very high. My co-workers are professional and dedicated to client success. The typical day involves interacting with subject matter experts to gain information on how to meet their expectations and fill their training needs.
supervisor (Former Employee) – Bartow, FL – January 18, 2016
The company is highly competitive with the classic, central-Florida good ol' boy syndrome. If you want to learn the complexities of corporate culture, mixed with highly-polarized union/management dynamics, this is a great place to find it! Advancement is slow and very cookie-cutter. Not a lot of room for new ideas, or creative, out-of-the-box thinking.
I do not recommend.
They're mining Florida's natural resources nearly without restriction. Don't work here if you love nature, you'll literally see it melt away and turn to sand - although they do a good job of patching it up so it looks good to the eyes after they're done. No matter that, if you're in the production plants, they smell horrible -like something you should probably not be breathing.
Work-Life-Balance is a nice catch phrase, but if you're not working 20 hours of overtime (unpaid) prepare to suffer the consequences. Total hypocrites when it comes to that slogan.
Hourly workers are lazy, overly-entitled, mostly fat and unhealthy too, but they probably still make more than you, and they have union representation that will keep them from getting fired while they collectively work with or against members of management as they see fit.
Direct Care Associate (Current Employee) – Urbandale, IA – December 31, 2015
Sad to see a place that promises to make a difference in the lives of others have so little respect for clients, guardians or staff. Falsifying records as to what the clients actually receive in daily programs. . Due to short staffing will hire anyone with a pulse. MANY staff ignore clients and sit around on there cell phones. Make a complaint and expect subtle retaliation from management
DIRECT SUPPORT ASSOCIATE/MANAGER (Former Employee) – Farmington, NM – December 23, 2015
it is just like working at dungarvin. Dungarvin bought this company out so Mosaic is no longer in business in the Farmington area. However, it was awesome working here. The individuals and the staff were great people to work with everyday.
Job Training (Former Employee) – Pittsburg, KS – November 6, 2015
I would go in clean the residents rooms for them before they got to the facility. warm up there meals for the residents so they can eat there meals. I would also interact with clients on outings as well.
Charge Nurse (Current Employee) – Omaha, NE – November 2, 2015
The company has done alright by me , I was just looking for some PRN positions to make a little extra money. My manager has been a far person to work for and I am able to talk freely with the management. It is possible to advance with the company and more and more oportunities keep opening up for the workers.
Direct Support Professional (Current Employee) – Garden City, KS – October 27, 2015
Its a good place to work if your there for the clients and your a caring person. You learn new things everyday. The end of the day you are like wow didn't know that. My enjoyable part of my job is seeing the clients happy..
Samsung Sales Associate (Former Employee) – Springfield, PA – October 24, 2015
I enjoy working on the team at Mosaic. I am willing to go back. Hope my next job team will be as great as they were. Mosaic give me the chance to work on my leadership role. I had time to strengthen my skill on a hole. The next job I get I know my work ethic will be greater then ever.
Direct Support Associate (Former Employee) – Waco, TX – October 23, 2015
I was eager to work here due to "Christian values" however I found that in the Waco, Texas site these values are far from expressed. In Waco there's a Day Habilitation center, foster care, and residential group homes. The Day Habilitation center has a very poor staff to client ratio, often times not the ratio they claim to hold to and be licensed for. It's not uncommon to walk in and see 20 clients to one staff because of a shortage of staff. The clients are supposed to have hourly engagement, but whenever I have walked in there on any given day the low functioning clients are farthest from the staff and only the higher level have interaction. I also find that the level of disrespect from the staff to the clients and to other staff not of their own nationality is just unreal. I was in a training once and all that was said back to the trainer was complete disrespect and rude comments. As a DSA, my experience has been very frustrating. I was trained by someone who did not do anything she was supposed to, expectations for all shifts were not clearly laid out, and there was no teamwork from shift to shift. It was not uncommon for the night shift to do a no-call/no show and management all lives 30+ minutes away, so if you're at work you're stuck for a long time or if you live in town you WILL be called/texted/emailed OFTEN. If you don't respond to interactions on your day off, you get a firm talking to. Also, it is not uncommon to have to transport/supervise clients from other houses that you have never interacted with or be trained on appropriately. It is also common to be expectedmore... to take care of clients you have never been trained on, or who you have never interacted with. In these situations, training is in the form of a list of pointers and the bag of meds and you're sent on your way. If you want a day off or days off, good luck. You're constantly told "no, there's not coverage," because there's no staff retention. There's no staff retention because there's no proper training, so staff are either terminated for not meeting unknown expectations, or quit due to the lack of team work. Also, if on the rare occasion you do get off, you will be begged to shorten it, not do it, etc. If you help out and come in for the no shows or for when others have off, be prepared for management to demand you have a day off at a date they pick, redo your scheduled shift (ie come in later, leaver earlier), so that you do not have overtime AT ALL--never mind this is an illegal practice by the federal government employment/labor laws. The benefits sound great with the initial low-level package being "free" but it does not include dental and has a high office co-pay and VERY high deductible. Lastly, the clients are not respected and most of the DSAs you will encounter have no understanding of People First mentality--seeing the person and NOT the disability. The pay is $8.00/hour and you do not get any sort of imbursement if there's an outing--staff pay for themselves.less
taking care of others
labor laws regarding overtime not being followed, lack of training, poor mngmt
House Assistant (Former Employee) – Farmington, NM – October 12, 2015
I like work with the people trying to help learn was really funny and helpful. I learned to be patient with each individual and continued to gain knowledge. I did get alone with all my co-workers, however Mosaic did have a problem with the hiring process because of people not knowing about us. We usually hired people who, didn't care about the person just the money. This was hard because people would come to work late and you'd ended up stay they until they arrive or you end up covering they shift. Mosaic didn't have plan for this at all.
Direct Support Professional (Former Employee) – Hastings, NE – October 10, 2015
The ability to work with individuals and watch them advance and grow in their lives is an amazing gift. To see the progress an individual makes while under your care is awe inspiring.
Sadly, at Mosaic, you don't get to experience that. It runs on a culture of lies, threats, and intimidation.
If you were allowed to just work with individuals, not having to deal with anything else, it would be amazing. Unfortunately the drama involved from co-workers and management out weighs that and ruins the experience.
Managers with no knowledge or skill are hired and then quit on a regular basis. Managers who are hired based not on skill or ability, but on if they will adhere and kiss the rears of the Grand Island management team.
Like being yelled at for things you didn't do? Apply ay Mosaic. Enjoy having your job threatened at every turn? Mosaic is for you. High school level drama from not just co-workers but managers as well? Hello, Mosaic! Watch good, hard working, dedicated people run out the door or forced to leave while terrible workers get to stay to cause problems? Mosaic wants you.
Core aspect of the job can be rewarding. Decent starting pay. Excellent benefits and paid time off.
The people, the culture, the atmosphere, mismanagement, drama, soul crushing, life draining.
DSA (Current Employee) – Kansas city KS – October 8, 2015
I love my job . i take care of three people with cerebral Palsy, very easy going i help with there home duties . cleaning cooking passing medication and help with range of motion . work well with other co workers . i enjoy getting to know my clients one on one .