Direct Support Manager (Current Employee) – Colorado Springs, CO – November 22, 2016
I feel that they are more focused on making money even though they are a non profit. There isn't any team work involved and as an employee you feel like you're doing everything on your own without any support.
Could be an amazing job if management wasn't so bias of staff.
DSA (Current Employee) – Omaha, NE – November 16, 2016
Certain staff are so close with the managers that they don't do their jobs or get in trouble when others complain about them. Managers and staff also treat overnight staff like pack mules, it's perfectly fine if other staff leave an abundance of their work for them since they feel they have more time.
Free health insurance, clients are amazing, higher up management is great
Bias, yearly raises are low, it doesn't seem like anyone cares about clients, good staff don't last, bad staff get everything handed to them
Direct Support Associate (Current Employee) – Macomb, IL – November 10, 2016
fun place of employment. learn new things everyday and experience different personalities. I learned to accept everyone how they is and not to judge. Even though most clients can not do daily functions as us we can still make a possibility for them.
NA (Former Employee) – Tampa, FL – October 28, 2016
Mosaic was a great company. Its not horrible but it is steady going downhill. HR is taking over the company and many good people are losing their jobs while the snakes and lazy employees continue to grow. Work life balance is good for the most part and pay is excellent. Benefits are great compared to other local businesses. Atmosphere has completely changed from 10 years ago and loyal employees are looking elsewhere.
Constant Rotational Management and No Opportunity for Advancement.
Samsung Experience Consultant (Former Employee) – Fresno, CA – October 13, 2016
3rd party marketing company with little or no contact with their employees. Employees were managed by a constantly rotating carousel of Best Buy retail managers and Samsung Executives. Because of the lack of communication between these parties, Mosaic employees became a unfortunate means by which the Managers and Executives would communicate through. These communications were, more often than not, a disagreement between the two parties. This left the Mosaic employees at a disadvantage, and ultimately vulnerable to blame and misinformation. I would not recommend Mosaic to anyone wishing to begin a career, as I had not seen anyone in my two years of employment, promoted, or offered any of the many replacements that had taken place in that time frame.
Samsung Experience Consultant (Former Employee) – Baton Rouge, LA – October 10, 2016
Part-time workers get no benefits at all. The FOM are complete jerks that don't understand that our job is tech support and for us to do our jobs, it may take longer than expected. Don't expect to get weekends off at all though. I bought plane tickets a month before I started for a trip to California, requested for the days off from work, and yet was denied and written up when I got back in town because I called off for a weekend. The job itself is easy as can be, but the management makes it a lot worse than necessary.
Senior Instructor/Senior Instructional Designer (Former Employee) – Uncle Sam, LA – October 6, 2016
This has to be one of the 10 worst companies in the U.S. to be employed by or at least the training part is atrocious. There is a distinct lack of leadership beginning with the Director of Training on down. How can a company function with not even the team supervisor give a new employee and experienced instructional designer, and tell the person, "Make the manual pretty". Pretty sad as all of us have different ideas of "Pretty'. Done to create turmoil and strife. Designer works on manual for two months then is told all he has done should not have been done when all have had a chance to review. When you see two gathering in the office of the supervisor you know that they are deeply in cohorts. But that what happens when someone not from the immediate area moved in, a hard lesson to learn.