Company has great employees but lacks tools for great customer service.
Salesman (Current Employee), Fort Worth, TX – October 29, 2013
Cons: working with some of the salesman and branch managers.
A typical work day includes taking care of entering other Motion's locations orders, phone sales and making sure work orders are sent to floor. My co-workers are for the most part great to work with and they are the best part of the job. The hardest part of the job is not having the tools and stock to fully take care of customers the right way. Lower – more... management is OK but I think there are problems with the upper management understanding how to run certain areas of the business and the right way to make customers happy so they will continue to do business with the company no matter how big the account. – less
Secretary-Intern (Former Employee), Ludington, MI – September 30, 2013
Motion Industries is a great professional place to work! They offer career advancement, great benefits, great pay raises, paid lunch, vacation benefits and so much more! I love working here and really have nothing negative to say about this company! Very fair and professional!
Account Representative (Former Employee), Cookeville, TN – July 13, 2013
Pros: new challenge every day
Cons: many hours
There was never a typical morning every day started as a new adventure, had a set call list per day but as the day started one never knew what to expect, assist the customer and keep them running that was the daily duty! Motion offered schooling for all aspects of the job ie. mechanical hydraulic and electrical training at their facility as well as – more... at vendor facilites. – less
Hydraulic Technician (Former Employee), Moline Illinois – June 20, 2013
Employees there are good and hard workers. Boss is an alcoholic and drinks during working hours (lunch time). The boss puts you down verbally all the time just because he is in a bad mood. Learned a lot from that business but what I learned I cannot take that anywhere for a job without a Bachelor's degree or higher.
Senior Customer Service (Current Employee), Tennessee – February 28, 2013
Pros: benefits, co-workers
I've been with Motion over thirty years. They have been very good to me. Started out filing and answering the phone, have advanced to Senior Customer Service. Have had several opportunities to advance to management, but was not interested. I really just want to say about the bad reviews, please take them with a grain of salt.. Sour Grapes and all that. – more... No company is perfect, but Motion Industries is one of the best. Several of our vendors have commented that Motion has a lot of long time employees throughout their 500+ branches. That speaks volumes. – less
Accounts Payable (Former Employee), Jacksonville, FL – February 11, 2013
Pros: great managers
Cons: no long term positions
Answering customer calls about account status, prepare vendor payments, assisted managers with reports and payment flow status. What I learned the most was customer service skills and how to handle problems or issues with accounts. I loved working with such eager and helpful people. The hardest part was trying to calculate balances during issues on – more... accounts. – less
Hr lunch whatever! Try you were lucky if ya got a 15 minute break worst mangment in the industry The worst place I ve ever worked for.. No lunch room clicky vulgar language unprofessional managment No support did not care about its employees dangeruous training facilities even managment didnt know how to use ecos
Upper managment had there head up thier – more... ? – less