Pros: i have a job.
Cons: don't have any
I worked the 4pm to 12am shift at Mt. Sinai Hospital.
I found the job very rewarding everyday. I have always been a people pleaser and have carried to into my work. Throughout the years I have always gone the extra mile. If I don't have the answer to the question, I will find out the answer. One thing the evening shift operators could depend on was myself. If they did not have the answer to a caller's question, they would ask me. If they could not handle the caller, the call would be transferred to me. I guess the hardest part of the job had been for me is when a caller is irate. But throughout the years I learned how to handle the caller. And, of course, if I could not handle the call then the supervisor would take the call. The most enjoyable part of my job is to go the extra mile for the caller and hear how greatful they are.