Mountain America Credit Union Employer Reviews

Typical day at work: Management walking around, goofing off, hypocrites, back stabbing.
What I learned: It doesn't matter how many years of service you have provided, you can be replaced.
Management: They talk about core values and members first but they won't come out and help if there is a line, they act as if they are above it.
Co-workers: Non-management – more... co-workers were amazing, good people, very hard workers, very unhappy that Management treats them unfairly.
Hardest part of the job: Unappreciated.
Most enjoyable: The amazing co-workers and members you get to meet. – less

A typical day at work includes analyzing credit reports and giving credit calls for various people applying for auto loans. At times it is necessary to call finance managers at dealerships to discuss applications that have been submitted.

Management are very knowledgable and have several years of experience in the industry. They trust employees to – more... do their jobs and make the work place a fun place to be.

Co-workers are all great. Everyone works hard and puts forth the necessary effort to accomplish daily tasks.

The hardest part of the job is verifying the validity of information contained in credit applications and attempting to gain further information from finance managers at dealerships.

The most enjoyable part of the job is having a laid-back atmosphere that allows for freedom to be yourself. Additionally, there are several perks that go along with maintaining relationships with core clients. These include lunches, golf, visits, etc.

Overall things are good. The one area that disappoints is compensation. For the amount of work done the pay is on the lower end of the spectrum. – less

I worked at the branch, in branch support and in the service center for a total of 6 years. I learned very much and I was happy to work there and met a lot of life long friends.

It is a great place to work. It is a very friendly, collaborative environment and they truly care about helping people. They also invest in their employees with good benefits and a great training program.

I am usually the first person there and I go in and secure the building. I open the vault and get my drawer out and sign on to my computer. I put in the Cashiers Checks make the Fed Ex label then 2 people go and check the Night Drop for depoists, then reset the ATM and take out the money and checks and process them for the day. Some days we audit the – more... vault, cash machine and some teller drawers. We have a good team and we all get along and work together . The hardest part is the checks. We have to really examine each one for fraud.
The most enjoyable is taking care of the members. In the 9 years I have gotten to know a lot of members and enjoy seeing them and calling them by name when they walkin the door.
With the Mountain America University I have learned quite a bit about that we offer the members. – less

Typical day at work: Counseded members regarding credit and achieving financial goals. Tactfully handled disputes consering credit eligibility. Tracked and reported the performance of loans and sales. Conducted self in a professional manner to maintain strong business relationships with co-workers and members.

Management: Exceptional management and – more... co-workers. I did not consider this job hard because this company has an outstanding training program for its employees.

The most enjoyable part of the job was assisting members with achieving their financial aspirations and goals. The most unpleasant part of the job was when credit ratings prevented my ability to help members in need. – less

Mountain America credit union is a very good credit union. My average day consists of doing transactions for our members of the credit union. Mountain America is member oriented and it is required of the employee's to offer products to members. I learn how to work a team with the credit union. My managers help me and my co-workers to focus on our goals – more... and how we can achieve them. The hardest part of Mountain America is advancing in the company. It is hard to have a degree but have it be overlooked. I enjoy the atmosphere of unity between my co-workers and myself. – less

I have worked many places and when I heard about Mountain America Credit Union and all the great awards it has won over the past years as Best Place To Work, I wanted to be part of that environment. Our relatively new executive management team has brought this credit union through tough economic times with little disruption by using numbers to guide – more... the ship. This is the only place I have ever worked where from the CEO down the phrase, "Our most important assets are our employees," is practiced. Yes, there will always be disgruntled employees who have left or who were asked to leave. This is like any other organization where you can't judge it by disgruntled employees but by the majority of long-term employees that are still here. "This is a great place to work," is the phrase I hear all the time from our employees. Come and see for yourself. – less

Mountain America was a fun place to work. Although there wasn't much room for growth, management does promote from within and does encourage stewardship. I feel like many people there, especially in management micro-manage and do very little to instill positive work environment. I also saw many employees that did not perform and yet they were the ones – more... who excelled and were given promotions. – less

I started as a teller in 1986 and left in 1991 as an Assistant Branch Manager. The branch I was working in was closed to consolidate financials. After a consolidation of two credit unions, the decision to close some of the branches was made.
I enjoyed working with the individuals within the organization and did not want to leave, but could not commute – more... to SLC. – less

It was a great place to work for the first three years I was there. They changed the CEO in the third year. Then new guy and all the senior management were CPA's or the same types. All the people focused senior management were either terminated or left. The new philosophy was strictly dollars. The give lip service to following their motto of placing – more... people first, but it doesn't go very deep. Some of the new management are so political they are down right dishonest. I don't believe the that is the corporate philosophy, just mid and low level management types thinking they will get promoted my cutting corners and making it too dificult to reasonably do your job. Sadly, it is not the same place that made it great. – less