Productive workplace with great learning environment.
Bank Teller (Former Employee) – Hurricane, UT – May 2, 2016
In a typical day at Mountain America I helped a lot of people with their finances. I learned how to balance money and talk with all types of people. I enjoyed all parts of the job and the people that i worked with as well, and the reason i left the job was to serve a religious mission in Mexico for 18 months.
Assistant Branch Manager (Former Employee) – Kearns, UT – March 25, 2016
I learned an incredible amount working within this company. The upper management was always encouraging, and truly care about their employee's goals in regards to their work life and their life away from work. I was always given access to the resources needed to efficiently go through my daily workday, better serving the company's clientele. I was given the very best mentors that I have ever had, and it greatly impacted my career and love of customer service. Promotions within the company are greatly encouraged.
Great culture, always looking to better other people
Assistant Manager (Former Employee) – Midvale, UT – March 10, 2016
I loved working at Mountain America, it has an incredible culture and is a really great place to be. They have wonderful coaching and are always helping you strive to have continuous improvement both in life and in work.
Customer Service Representative (Former Employee) – Ephraim, UT – August 23, 2015
I enjoyed my time at MACU. I loved learning about the financial world in a better light which taught me so much. I had fun getting to know the members and my coworkers better. It's a great company which I wouldn't mind working for again in the future.
Teller (Former Employee) – West Valley City, Utah – August 4, 2015
Customer Service, I would open and close customer accounts, process withdrawals and deposits, take payments for loans. Answer and assist customers with any questions about there account activity. Balance cash drawer at the end of my Shift. I learned to work with different kind of people and pay attention to detail while working. The thing I enjoyed the most was talking to all the different customers and helping them with there questions. I liked all of my co-workers they were very helpful.
Member Service Representative/Teller (Current Employee) – Ogden, UT – October 8, 2014
I have learned a lot about the financial benefits to banking with a credit union. Along with the importance of accuracy, Customer Service, and how to stay focused under high stress situations. Also the importance to get along with all of your co-workers and managers/supervisors.
A great environment with a warm and encouraging atmosphere.
Teller (Former Employee) – Saratoga Springs, UT – August 1, 2014
Working for Mountain America was a great experience. Everyday I had the opportunity to meet new people as well as serve regular members. I was given the opportunity to get to know some amazing people. I learned how to immerse myself in the world of finance and it taught me a great deal. I learned there are many resources at our finger tips to help us better watch and secure our finances. Being a teller definitely had it's ups and down but the management as well as the people I had to privilege to work with made all the difference. There was an abundance of support during training and well after. Working there taught me that there is no such thing as a stupid question. There was something new to learn every day. The hardest part of the job would have to be learning to deal with unsatisfied members. It was always hard seeing someone so distraught about their finances. The most enjoyable part though, was the people. The people I met, and the people I worked with.
Financial Service Representative (Former Employee) – Orem/Provo Payson Spanish Fork area – July 25, 2014
My typical day at work was new accounts loans processing, notary service and dealing with members concerns. Management: They talk about core values every morning during M&M before the doors are open and members first but they won't actually live up to what they preach. Managers will typically goofing off, hypocrites, back stabbing other managers and employees who they don't like. Management treats their employees unfairly and unappreciated. It doesn't matter how hard you worked for them, they will replace you because when you a mistake they will not help you fix the problem first but rather they will go around gossiping with other employees about the mistakes you are making instead of just taking the time to teach you how to be a better employee for the company. Jellos to see you performing well even you are working so hard to make them look good at the end of each year with branch performance.
They want you to offer products and services to every member each time that you help a member. One of they core values of MACU as any other business is honesty and integrity but guess what if you ever do a visa balance transfer to payoff a balance at another company and they offer you credit life and disability do not take it because if something happens to you the insurance company will not pay off the balance for you. The loan offer will tell you it is a peace of mind they will take care of it but MACU knows that on credit card balance transfer they will not pay a dime for you. But they still offer the products to members any ways.
Hourly rate sucks.
Enjoyed helping members thatmore... I had the opportunity to make they financial dreams come true.less
bad management at the branch level. not treating every employee equally.
Technical Support Customer Service Agent (Former Employee) – West Jordan, UT – February 20, 2014
A typical day involves assisting member's with any and all manner of questions regarding their accounts, funds and loans. The people are great to work with and the management wants you to succeed. They are also willing to work with you if you need a crazy schedule.
amazing healthcare and career advancement opportunities!!
Financial Service Representative and Notary Public (Former Employee) – Salt Lake City, UT – February 5, 2014
MACU, is a great place to work for. I ran loan apps all day and also notarized docs for members who needed that service. I learned that you have to always be active and take advantage of the free time you have to get other tasks done. The management is also amazing at MACU, they are really supportive and want you to have success. There wasn't really anything hard about my job, I just was not pleased with the hourly pay rate. I enjoyed working with the members, I was glad that i could help them with and issues they were going through.
Head Teller (Former Employee) – Provo, UT – March 31, 2013
Typical day at work: Management walking around, goofing off, hypocrites, back stabbing. What I learned: It doesn't matter how many years of service you have provided, you can be replaced. Management: They talk about core values and members first but they won't come out and help if there is a line, they act as if they are above it. Co-workers: Non-management co-workers were amazing, good people, very hard workers, very unhappy that Management treats them unfairly. Hardest part of the job: Unappreciated. Most enjoyable: The amazing co-workers and members you get to meet.
desk job, pretty good pay for utah
managers don't care, about you as an employee, as a person. they'll do anything they can to look good for their boss, while you do all of the work.