Technician (Current Employee) – Fairfield County, CT – August 12, 2017
Not a bad place to work but you have to upsell everything you do. The pay scale is hard to understand at first but you can get used to it. It's a good place to work if you have a secondary income in your house hold
Technician (Current Employee) – McKinney, TX – May 20, 2017
Good place to work if you know how to be a handy man cause you are kind of just thrown in there and thanks little while to learn the process of everything but when she get the system down to good place to work for can be kind of scary because you're what I would call flag hour you don't get paid hourly you get paid by the job but you get paid good
Company vehicle don't have to pay for gas or upkeep on the vehicle company cell phone
Office Manager / Business Partner (Current Employee) – Houston, TX – April 14, 2017
Friendly and family environment. Business owners always encourage employees to speak up and share thought and best practices. Company embraces diversity welcoming and giving any professional technician a fair start. Also, constantly mentoring and coaching staff to help them increase performance in order to deliver a outstanding customer service experience each time.
Customer Service /Accounting (Former Employee) – Fort Myers, FL – April 11, 2017
Very stressful working environment, employee turnover rate, can not get work done for the excessive meetings whereby everyone is held accountable for something that occurred even if you are not directly involved.
I have been with Mr Handyman for over ten years. Typical days work could involved two or three jobs. Building relationships with customers, helping customers design projects, using my knowledge to advise customers of pro and cons of their project. I have improved my skills working with this team.Management has a team that holds employees accountable, develops tech skills by working with other techs, seminars and employee meetings. Culture at our office is professional, respectful and team oriented .Hardest part of the job is time management. Most enjoyable part of the job is the team we have built and the fact I can make as much money as I want and work as much as I want to get the salary I want.
Company vehicle, projects are scheduled and I don't have to chase the money.
Really hot weather and customers who try to cheap out.
The culture and values were exactly what I was looking for
Service Technician (Current Employee) – New Jersey – March 30, 2017
They stand behind their words and care about individuals. The work is hard, but gratifying. The owners support my growth by offering training with tools and manufacturers. The company is part of a bigger group and that gives a real feeling of belonging
Office Manager (Current Employee) – Fort Myers, FL – March 4, 2017
Training is very detailed. General Manager gives direction when needed. Everything is documented on how to do things correctly. Everyone gets along in the office. Clearly defined responsibilities Pay is based on experience
Handyman (Former Employee) – Everett wa – February 4, 2017
I work for Mr handymen and was lie to. Told me wood make good money never happen. The owner like to spend the money on her self take lots of vacation. I was told that in the winter it was slow but wood still make the hours and the pay that never happened. I like the guys in the field I worked with but other than that not a good place to work for
Customer Service Representative (Former Employee) – Fort Myers, FL – April 29, 2016
This was the most unpleasant job I ever had. 50+ hours of week and still not enough for this owner. There is little training and instead of management showing you or directing you in the correct way to handle unsatisfied customers, they humiliate you and belittle you.
Receptionist/ Office Assistant (Current Employee) – Fort Myers, FL – April 20, 2016
-Greet guests on the phone and in person. -Answer phones, schedule appointments, and make confirmation calls. -Handle money, checks, payroll, and process returns. -Dispatch Technicians -Help customers with any questions they may have.
Not a horrible place to work, but not a career choice.
Tech (Former Employee) – Midwest – April 6, 2016
The customer service people seem to work very well together. But there is to little work, spred much to thin between techs. Also expected to pick up materials and mark up what are already retail prices 40%, plus charge the customer that travel time.
Customer Service (Former Employee) – Eden Prairie, MN – February 21, 2016
Small office franchise of 5 people assisting customers with repair and small remodel / building needs. This specific office moved away from my reasonable commute area and is no longer in business however there are other locations in the area.
Needs different management...Work atmosphere would be better
Skilled Technician, Mr. Handyman (Former Employee) – Falmouth, ME – February 20, 2016
The company is a franchise. Every day was different. The hourly rate was rather low...because you had to provide your own tools. If you broke anything it was on you. The company did supply a vehicle and paid for fuel, etc.
The management was not up to par. The owner did not really know how to manage time and work orders. This led to mass confusion and unhappy clients.
As a employee I saw the owner blame me for his problems with clients not getting compensation for worked performed. This led for mistrust between owner and employee.
Loved working with friends and close to home, but part time
Customer Service Representative (Current Employee) – Sayreville, NJ – December 29, 2015
This is a great company that gives superior service. I received training and history of company before starting. My work there is valued. My immediate supervisor is a dream to work for. She communicates what is expected and acknowledges when I go above and beyond. Unfortunately it is a part time position with no room for advancement.
Lead Carpenter (Former Employee) – Cherry Hill, NJ – February 14, 2015
The pay is nothing near what is promised. The owner try's to get you to over charge customers. There is NO health benefits and no other benefits. the company will use you to grow a great reputation, then when you take a family leave, to take car of your epileptic wife, they will tell you, upon your return, that there is no work. Then lie to unemployment and say you abandoned your job. The only way you get paid anything close to minimum wage, is to work 7 days a week. From 7am until 7pm. Yhey charge homeowners $158 for the first hour. And $108 each hour after that. You get paid 17-21% of that. But only get paid while charging a customer. No travel pay. But they more then double the cost of material, which you see none of. You also charge vanstock and don't get anything for that. Work here at your own risk. But they will over work you, under pay you, abuse you, use you, and try to force you to rip off customers
Technician (Former Employee) – Northern ma. – January 30, 2015
The compensation is no where near promised.They use a ridiculous bonus program.The base pay is just above minimum wage.Your hours vary from week to week, always under 40 .Technician is responsible for material acquisition using your own funds and reimbursed the following week.