I think this person is confused... we do not make bagels. But I do not have anything against bagels :)
We do not terminate people without giving them a chance to improve their performance unless there is cause. Not only is it not nice, it would be a waste of time and resources.
Mspark focuses on selling our direct mail and data analytic products that work for our core verticles: restaurant, automotive, furniture, mattress, hardware, grocery, and fitness & salon and our compensation reflects that. Our direct marketing products produce measurable ROI for our customers. Some of our customers also benefit from digital products to complement our print products but we are not a digital only company.
There are two sides to every story. We do not terminate employees without cause.
We do understand that family problems can happen and we strive to be as flexible as possible. Unfortunately our customers are not as flexible and we are in a deadline oriented business.