Admission Assistant also Front office coordinator (Current Employee) – Baltimore, MD – September 21, 2016
I feel that i have been able to handle phones, appt, scheduling, making new appts, getting authorization, verifying benefits, submitting claims to insurance company for payments. also other job duties that i love doing, multi task is also another thing that i have to be and love being.
pt's interactions, problem solver, helper when my services are needed at organization.
Generating reports, assisting the security manager in every aspect needed. supervising officers, scheduling officers, payroll, and providing the best custromer service to internal and external customers.
I enjoyed working at Mt. Washington Pediatric Hospital because the kids that came there with injuries I assisted with their going home.I also assisted with making sure tha the family were comfortable with their stay and made the process one that was remembered. The kids seeing them come from in pain to be able to do for themselves.
Patient Account Representative II (Former Employee) – Baltimore, MD – May 6, 2016
A typical day is basically how you manage it, typically work load is moderate to heavy. the learning is constant due to the type of work, the best part of the job is you're constantly learning new skills that are required to do the work more proficiently on a daily basis.
Co-workers very knowledgeable and helpful and likeable. I can't think of anything that was hard about the job. the most enjoyable part of the job was being able to manage your own work.
I loved working at the Hospital. I enjoyed working with the cases of students (children) that had behavior disorders. I learned a lot working under the lead Psychologist. As a result of working here I received an A in my honors psychology course. Excellent co-workers/excellent hospital. This is a great job for students starting out trying to figure out what it is they would want to do in the future.
Unit Secretary (Current Employee) – Baltimore, MD – July 1, 2015
I've learned more Medical Terminology from the Doctors and Nurses. Managment is great and the atmophere is very positive. The hardest part of the job is seeing the disablities of the kids and watching them leave when you've gotten attached to them. The enjoyable part is getting to know the kids and making them comfortable in a place that they aren't really comfortable being in.
The management if horrible. Nobody in a management position is qualified. The upper management is the the puppeteer for the unit managers and nothing they do is beneficial or helpful for the hospital. All employees are treated like children and you will never get a "thank you" or a "good job" for anything. You will get reprimanded for things that don't apply to you and they will make up reasons to hold you back and not allow you to move upward or advance your career. The pay is terrible and you are treated like trash...not a good combination. There is nothing that would ever make me want to work here again and I have never been happier to be away from Mt Washington! Oh and the doctors...stay away!!!
management, pay, treatment of employees, medical staff
Customer Service Coordinator (Current Employee) – Baltimore, MD – September 23, 2013
. Handling overall calls and assisting Managers with meetings . How to maintain execellent Customer Service . How to handle upset customers when problems arise . computers (having down time) . Making a customer feel better and happy