Customer Service Specialist (Current Employee) – New York, NY – January 17, 2017
I have to communicate to customers all either via phone or e-mails. I have to research and resolve issues. My coworkers are team players, they make my day at work enjoyable. Management is very understanding.
Help Desk/ Employee Support (Former Employee) – New York, NY – March 11, 2015
Great place to work, room for growth, great environment, great employees.. as a temporary worker, i learned alot about the operations of mass transit in and around new york city. A very interesting place to work.
Desktop Support (Current Employee) – New York, NY – June 27, 2012
login by 8:30am and wait for calls from employees needing assistance with hardware and software issues. Assist employess's with logging into externatl or internal site. Clients with Peoplesoft error messages, connectivity and security issues escalate to different IT groups within the organization